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With Designs on London, JetBlue Continues to Hammer at Heathrow Access
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Rumors continue to swirl about what exactly will be announced at JetBlue’s employee meeting on April 10, but many are speculating that the airline will finally announce long-expected new service across the Atlantic. While people…
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Delta Introduces Comfort Basic Economy+
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As travelers in the US finally get used to the idea of Basic Economy, Delta has decided to make things even more complex. The airline invented Basic Economy years ago, but it only accelerated the…
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3 Links I Love: The Electric Airline, Qantas Claims Success, Asiana’s Troubles
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I’m starting something different this week. Since I’m sick of looking at my standard image every Friday, I’m going to add an “image of the week” to this post when there’s something that grabs me.…
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WOW Air Hopes for a Miracle
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Update: Just before this published, WOW shut down After a series of failed attempts to find a lifeline, things are looking grim for Iceland’s WOW Air. It’s hard to imagine how the airline can survive……
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The Good and the Bad of the Old Aircraft Experience on American (Trip Report)
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It’s been a long, cold, rainy winter (by Southern California standards), so I was thrilled at the prospect of joining some of my old America West friends at our annual spring training game in Phoenix.…
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Did an Airbus A330 Have the Same Problem as the 737 MAX? (Ask Cranky)
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It’s time for another edition of Ask Cranky and today, it provides a good excuse to write more about Boeing’s 737 MAX problems. No small talk needed… let’s get into this. Everyone is bashing Boeing…
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3 Links I Love: United’s Network Brain Trust, BA’s New Suite, Southwest Makes a Deal
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This week’s featured link: Meet the route planners mapping United’s future – Crain’s Chicago BusinessHere’s a nice look at the dynamic duo behind United’s recent network strategy. Patrick Quayle (international) and Ankit Gupta (domestic) both came from…
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Caution: Pricing Glitch Makes Some Travelers Pay More for Alaska’s Saver Fares in Sabre
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Part of the fun that comes with having the Cranky Concierge air travel assistance business is that I get to poke around in the Sabre Global Distribution System (GDS) regularly. And that means sometimes I…
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How JetBlue Putting Someone on a Flight 90 Minutes Later Cost the Airline $2500
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I was approached by someone recently about a fascinating interaction with JetBlue, and I thought this was worth sharing here. I suppose the moral of the story is that if you think you’ve been wronged…
