Recent Articles
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United Introduces a Familiar, Reliable, but Risky Ad Campaign
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Throughout history, some of the stickiest advertising jingles and slogans have come from airlines. United apparently likes the nostalgia, because it is pairing its old…
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I’ve Argued for Unbundling, And Now I’ll Argue for Re-Bundling
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Last week, I put together a post showing the merits of an unbundled fare structure. In my mind, unbundling was actually just the first step.…
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Cranky on the Web (September 16 – 20)
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In the Trenches: A Big-Company Structure for a Small Business – Intuit Small Business Blog Cranky Concierge isn’t a big business, but it might be…
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Topic of the Week: Does Aer Lingus Need Flat Beds?
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Apparently Aer Lingus has decided to introduce flat beds in business class by 2015. I think of Aer Lingus as a hybrid low cost/full service…
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Fun with Economics: Why Unbundling is a Good Thing
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You can probably look back and find plenty of posts that I’ve written about how unbundling in the airline industry is a good thing. So…
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The Next Thing in Inflight Entertainment? The Second Screen
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For a few years, people have predicted the demise of traditional inflight entertainment (IFE) systems as wifi became more widely available on airplanes. But instead…
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Comparing American’s A319 That Goes Into Service Today to the MD-80 It Replaces (Guest Post)
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Today American begins flying its A319s between Dallas/Ft Worth and Charlotte, Cleveland, Memphis, and Wichita. Many more markets are coming soon as this airplane begins…
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Cranky on the Web (September 9 – 13)
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Three New 787 Routes—And Why You Should Care – Conde Nast Daily Traveler After a rough start, the 787 is now being used as it…
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The Crankyspotting Dorkfest is A Mere Two Weeks Away
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This is just a friendly reminder that two weeks from tomorrow, it’s time for the annual Crankyspotting Dorkfest at the In ‘n Out by LAX.…
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Faster Wifi Coming to the Skies
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I’ve spent the week here at the Airline Passenger Experience Association (APEX) conference, and it’s been a great show. This group has its roots in…
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Honoring the Flight Crews That Died 12 Years Ago Today
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A dozen years seems like forever, doesn’t it? Yet September 11, 2001 is still so vivid in my memory that it might as well have…
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I Now Have Global Entry and You Should Get It Too*
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It took me a couple months, but I am now a proud Global Entry (and therefore, TSA Pre Check) member. The process was a little…
