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Air Canada’s Basic Economy Introduction Shows How a Even a Slightly Smoother Booking Process Makes A Big Difference
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Following in the footsteps of its American counterparts, Air Canada has decided to join the Basic Economy club on some domestic Canadian routes. Ok, actually, it’s Economy Basic because, well, I guess Canadians need to…
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Norwegian’s Awful 2017 Shows Mounting Challenges to the Business
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I may not cover earnings reports all that often here, but when one comes out that’s as bad as Norwegian’s, I take notice. Norwegian spent 2017 floundering as it has done for years, but 2017…
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3 Links I Love: The Tale of the Mighty Seat Belt, Norwegian Hunts for Business Travelers, Lufthansa’s Two-Color Confusion
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Decoding the Design of In-Flight Seat Belts – Atlas Obscura It takes skill to make an airplane seat belt into an interesting story, but Atlas Obscura did a great job of doing just that. Try…
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Sampling American’s Completely Unnecessary Yet Oddly Appealing Flagship Dining Experience
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I really don’t care about airline lounges. Sure, I’ll gladly check one out when given the opportunity just out of curiosity, but as long as there’s wifi and a power outlet, I’m generally more comfortable…
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JetBlue’s Weak Operational Performance Impacts More Than Just the Northeast
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When I looked at 2017 operational performance earlier this year, I told you I was going to drill down a bit on some of the problem children. My first victim airline is JetBlue. I had…
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With Four More Tokyo/Haneda Slots, Delta Could Pull Out of Its Ever-Shrinking Narita Hub Entirely
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If you like the game “death by a thousand cuts,” then you’ll love what Delta has been doing at Tokyo’s Narita Airport. With the creation of the joint venture with Korean and the opening up…
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Cranky on the Web: Frontier’s New Cities
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Frontier Airlines to start service from BHM – Birmingham Business Journal This was a rather strange discussion, because the reporter knew that Frontier was announcing Birmingham but it was still on embargo and couldn’t tell…
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3 Links I Love: Lufthansa’s Acceptable New Livery, JetBlue’s West Coast Strategy Turns Angry, A Brief Book Report
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This week’s featured link: Heritage meets the future. Lufthansa presents a new brand design. – Lufthansa Group Newsroom The new Lufthansa livery is out and it’s… well, it’s fine. Basically, the tail just changed to…
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Why are One-Way Fares So Expensive Internationally? (Ask Cranky)
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It’s time for another Ask Cranky post, and this one focuses on my favorite topic: airline pricing. (Note: I’ve cleaned up the language in the email a bit for clarity.) I have a question for…
