Recent Articles
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United Blames Southwest, City of Houston for Its Own Problems in Houston, Earns the Cranky Jackass Award
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When United decided to fight Southwest’s effort to get international facilities at Houston’s Hobby airport, I didn’t blame the airline. After all, wouldn’t you want…
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Cranky on the Web (May 26 – June 1)
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Delta tests ‘basic economy’ fares on some flights – Atlanta Journal-Constitution The AJC wrote about Delta’s Basic Economy fares out of Detroit and I was…
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Topic of the Week: Hacking the 787
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Word is out that there might be a way to hack into the 787 and do terrible things. Anyone think this is a real threat?…
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Touring the Ghosts of Douglas Aircraft Company’s Past
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As a Long Beach resident and airline dork, I have a special connection with Douglas airplanes. As World War II ramped up, Donald Douglas Sr…
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Four Hours in Phoenix (Trip Report)
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When my wife gave birth to our son in January, one of my best friends hopped in the car from Phoenix and surprised us with…
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Some United Elites are Over-Entitled, But It’s United’s Fault
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If you’re a United frequent flier, you certainly know by now that the airline’s CFO gave a talk at an investors’ conference recently saying that…
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Preview: The Ghosts of Douglas’s Past
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I’m not posting today because of the holiday, but I thought I’d include a great picture from this weekend’s activities. That is the old Douglas…
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Cranky on the Web (May 21 – 25)
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Atlanta’s New International Terminal Opened—Here’s How it Will Benefit You – Conde Nast Daily Traveler The overly-expensive new terminal in Atlanta is open. For connecting…
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Topic of the Week: Are United Clubs More Crowded?
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I had a reader write in suggesting that since the merger with Continental and the introduction of “free” club access with a United credit card,…
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Delta to Shrink Its Fleet of Small Jets, Significantly Improve Customer Experience with New Pilot Agreement
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This week, Delta accomplished something incredibly rare… it came to a new tentative agreement with its pilots 7 months BEFORE the contract was amendable. How…
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Cathay Pacific Lets Social Media Stars into Its San Francisco Lounge
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Cathay Pacific has recently embarked on what is at the very least, a truly unique and interesting experiment. Those who have a high level of…
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A Dark Future for Europe’s Legacy Airlines
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Over the last decade, Europe’s big three airline groups, IAG (owner of British Airways/Iberia), Air France/KLM, and Lufthansa Group, have all been in much better…
