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DOT Takes a Stab at Defining “Unfair” and “Deceptive”
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There’s an interesting rulemaking proposal rolling through the Department of Transportation (DOT) that caught my attention recently. DOT is looking to overhaul the way that it applies its consumer protection rules, and this new plan…
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A Recipe for Coronavirus Panic That Is Very Bad News for Airlines
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Coronavirus panic has reached a fever pitch as cases outside of China continue to tick upwards. We appear to be seeing a perfect storm of airlines, governments, and passengers all feeding off each other to…
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Cranky on the Web: Some Friendly Advice, Coronavirus Service Cutbacks, If Your Flight Cancels
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Flight solutions from Cranky Flier – Travel WeeklyWhen I was in New York last month, it was to speak at Wendy Perrin’s Global Travel Summit. You can read Travel Weekly’s summary of the talk here.…
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2 Links I Love and an Update I Don’t: EVA Fines, O’Leary Sounds Off, Heathrow Blocked Again
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Sorry to disappoint you, but there’s no featured link this week. See, I didn’t think it was worth a full post to update you on what happened with Cranky Concierge’s massive $6,500 bill from EVA…
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American Reverses Course With Qatar Strategic Partnership, Should Take It Further
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American continues to make its way around the globe looking for ways to fill its geographical needs. After Gol helped fill in some blank spots in Brazil, the improved Alaska partnership shored up the West…
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Save the Date: Cranky Dorkfest 2020 Is Coming September 12
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It is time to mark your calendars. Cranky Dorkfest 2020 has officially been set for Saturday, September 12 at LAX! Last year, I had the successful progressive dinner and the airport tour in addition to…
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United Shuffles Its Express Carriers, Trans States Will Disappear
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United has eight different airlines flying under the United Express banner owned by seven different companies. Does it really need all of those? Probably not; so it’s good to see that United will simplify a…
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Will the HNA Airline Empire Finally Fail?
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Long before the coronavirus decimated travel to China, HNA Group was in trouble. It had overspent not just on airlines, but on a variety of companies all over the world. The coronavirus just made things…
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3 Links I Love: Norwegian Keeps Going, An Expensive A380 Move, Pleasures of Plane Spotting
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This week’s featured link Norwegian doubles 2019 underlying operating result before ownership costs and achieves cost-reduction target – Norwegian Press ReleaseEven though Norwegian has released its most recent results, I’m not going to write them…
