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Across the Aisle From US Airways’ Planning Chief on The Importance of LA and New York to American … and More
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Yesterday was what is likely to be the last US Airways media day. Next year, the merger with American will be done, and we’ll all be heading to Dallas/Ft Worth for the first American media…
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Willie Walsh Has Plenty to Say About Alliances and Acquisitions at CAPA’s Airlines in Transition Conference
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My time in Dublin wasn’t just spent drinking Guinness and learning about Travelport’s new merchandising platform. The main event was the Centre for Aviation’s (CAPA) Airlines in Transition conference. The gathering was an interesting one…
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United Jacks Up Change Fees, Earns the Cranky Jackass Award
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You all know that I like fees. I think having ancillary fees lets people pick and choose what they want when they fly, and that’s a good thing. This isn’t a rant on fees. Instead,…
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Cranky on the Web (April 15 – 19)
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What the Heck is a Ground Stop? – Conde Nast Daily Traveler After the ground stop in Boston following the explosions at the marathon and another one for American’s computer failure the following day, CN…
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Topic of the Week: American’s Tech Problems
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American had a big mess on its hands this week when the link with Sabre went down and it had to stop flights from departing. Did any of you get stuck in this? What’s your…
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One Step Closer to a Better Way to Sell Airline Tickets
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As you know, I was in Dublin last week for the CAPA Airlines in Transition conference. But it was Travelport that brought me out to the conference (paid for flights and hotel) because they rolled…
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A Mediocre American Experience to the Land of Guinness (Trip Report)
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With my previous Irish experience being a mere hour connecting in Shannon, I was doubly excited to be invited to the CAPA Airlines in Transition conference in Dublin courtesy of Travelport (they paid for the…
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Frontier Brackets Philly With Wilmington Flights
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Back in the day, Southwest was known for using a bracketing strategy around big cities. For example, it served Manchester to get the northern half of Boston and Providence to get the southern half. It…
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Cranky on the Web (April 8 – 12)
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How to Avoid an In-Flight Entertainment Incident on United – Perrin Post on Conde Nast Wendy asked me which flights on United had inflight entertainment, so I gave her the best way to figure it…
