Cranky on the Web (June 10 – 14)

Last week I didn’t write for any other publications because of my Korea trip. But I’m back as usual this week.

This Is Where Your In-Flight Meals Grow: A Photo Tour of Korean Air’s FarmConde Nast Daily Traveler
I was lucky enough to have an in-depth look at Je-dong Farm where Korean Air grows food for its premium passengers. According to Korean, I was the first member of the foreign media allowed to visit the farm. This is a slideshow of my visit.

In the Trenches: Updating Our Training MaterialsIntuit Small Business Blog
We’re bringing on a new concierge, and it has become clear that our training materials need some help.

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CFConsumer MikeEd Kelty Recent comment authors
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The story on Korean Air’s farm was unique. You are the first to report on this special operation not duplicated by other airlines.

In regard to operational manuals: they are necessary for your employees to review when they can not immediately contact you, but also to make sure you are all on the same page.

Consumer Mike

I have flown many times over the years with KAL. Both First Class and Main Cabin. The service on board was very good. The food selection was not really my cup of tea. The main reason I stopped using KAL when flying to Asia was the series of air accidents caused by “Pilot Error”. That doesn’t even address the sloppy navagation error which led to the shooting down of a full passenger aircraft by the Ruskies earlier. There were so many aviation and safety issues that, for a time, no Air Alliance wanted to be associated with KAL. I recognize… Read more »