Recent Articles
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Cranky on the Web (October 22 – 26)
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In the Trenches: Finally, a Full-Time Employee – Intuit Small Business Blog After a very long time, I finally was able to hire a full…
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Topic of the Week: Why is American Going to Seoul?
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American announced a bunch of new routes this week, but one caught my eye. The airline, which flies only to Beijing, Shanghai, and Tokyo in…
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Singapore Ditches the A340-500, An Airplane That Was Destined for Mediocrity at Best
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Singapore Airlines has announced a big order for a slew of new aircraft from Airbus including more A380s and some new A350s. But buried in…
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The Next North American Battleground… Small Canadian Cities
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North America is a big place. When you think about where the next big airline battle is likely to be, you probably aren’t going to…
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Airlines Should Not Bend the Rules for Those With Family Emergencies
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One of the more contentious customer service issues in the airline industry has long been around how airlines deal with people who have family emergencies.…
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Cranky on the Web (October 15 – 19)
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Tips for Booking Holiday Travel – Travora This one actually went up awhile ago, but I just got around to posting the link. I’m not…
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Topic of the Week: Finding a Stranded Boat
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Let’s end the week with a little bit of awesome. An Air Canada flight into Sydney went out of its way to descend down to…
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Flying Concorde (Trip Report)
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Almost a decade ago, I had the pleasure of being able to fly on one of the most incredible aircraft to have flown passengers around…
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Who the F*&@ is NewFrontier Airlines?
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If you haven’t seen this, get ready for a treat. Air Gumbo may not have worked out (yet…), but now we have a new plan…
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We’re Going to Hear a Lot From the New Avianca in the Coming Years
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Back in 2010, Colombian-based Avianca and Central American-based TACA merged to form a formidable Latin airline, but the brands remained separate, as did those of…
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Cranky on the Web (October 8 – 12)
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The Exact Dates When No One Wants to Travel and You Will Find Cheap Airfare – Conde Nast Daily Traveler Southwest launched a great sale…
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The Final Response From American (I Promise)
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I’m not one for deviating from my usual posting schedule here on the blog, but I didn’t want to take up another scheduled posting slot…