Recent Articles
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Topic of the Week: Can Richard Branson Fix American?
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Sir Richard Branson, boss of all things Virgin, did an interview with NPR last week explaining how he would fix American. “You would need to…
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American Disagrees with Monday’s Post
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As you can probably imagine, the folks at American disagreed with my post on Monday which asked “Why is American Not Trying Harder to Calm…
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Send Cranky Your Tips
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I’ve had a couple requests recently from people who were interested in sending me tips and information about the airlines but wanted to do so…
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Qatar Joins the Tangled Web of oneworld Partners
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The worst kept secret in the airline industry was officially announced yesterday when Qatar Airways said it would join the oneworld alliance. This may not…
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Why is American Not Trying Harder to Calm Safety Fears?
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American has had a string of bad news lately that just doesn’t seem to end. When things started getting ugly in mid-September, much of the…
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Cranky on the Web (October 1- 5)
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How All the American Airlines Trouble Affects Flyers and What You Can Do – Conde Nast Daily Traveler If you’re a traveler, you don’t care…
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Topic of the Week: Who is Joining oneworld on Monday?
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There’s a big press conference scheduled for New York on Monday where oneworld will announce a “significant membership development.” This is such a big deal…
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Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)
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When you don’t have any new ideas in this industry but your airline needs help, what do you do? You just recycle old ideas and…
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Frontier’s Clever But Risky Move to Encourage People to Book Direct
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A couple weeks ago, Frontier announced that it would reduce benefits for those who book flights through third parties. Reaction was all over the map…
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Thanks for Attending the Very Successful Second Annual Cranky Dorkfest
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For those who didn’t attend, you missed a great event on Saturday at the In ‘n Out by LAX. I’d say the second annual Cranky…
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Cranky on the Web (September 24 – 28)
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Interview with Cranky Concierge Owner – Job Shadow I was contacted by this site so they could learn more about what it means to be…
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Topic of the Week: Last Reminder for Tomorrow’s Cranky Dorkfest
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The day is finally here. Tomorrow, is the 2nd annual Cranky Dorkfest (#dorkfest for you Twitter-folk) at the In ‘n Out on Sepulveda just north…
