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It’s the Little Things That Count (Tales From the Field)
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It’s pretty rare that a post in this series ends up being a happy, feel-good story and I thought it was time to change that. So cozy up by the fire with a warm cup…
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Book Flights Early If You Want to Take Advantage of Schedule Changes (And Show Airlines How Much You Hate Them)
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You probably think you know the right time of day, day of week, time of year, etc in order to get the lowest fare out there, right? While there are some (very few) strategies that…
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Crawling Around the Newly-Certified Bombardier C-Series
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The Bombardier C-Series just received certification in Canada last week, and testing is progressing nicely. The airplane passed through Long Beach recently, and I was invited to hop on board to check it out for…
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Cranky on the Web: Road vs Air, Ontario Goes Its Own Way
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Holiday travelers may prefer road trip to airline flight – Tampa Bay Tribune The holiday stories keep on coming. This time the Tampa paper was looking at whether people will walk away from flights and…
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3 Links I Love: Kuwait’s Prejudice, Europe’s Aviation Policy, Delta Finds a New Partner
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Today’s featured link: Kuwait Airways drops NYC-London route – USA Today For those who don’t know, Kuwait Airways flew New York/JFK to London/Heathrow for years. It hearkens back to the days when airlines couldn’t fly…
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Republic is Having Trouble Flying Its Schedule and Delta Customers are Paying the Price
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Something didn’t seem quite right. A Cranky Concierge client was booked to fly during the holidays from Orlando to Raleigh/Durham on Delta Connection. A mere three weeks in advance, Delta scrubbed the flight and instead…
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United Will Probably Never Have to Pay Out On Its New Corporate Operational Performance Guarantee, but We Should Still Be Happy It Exists
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First Delta announced it would pay corporate accounts if it ran a poor operation. That seemed reasonable since Delta has been running well for months. Now, United has announced something similar. Say what? United, the…
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Across the Aisle From American’s SVP of Government Affairs on Why Privatizing Air Traffic Control is Good (and Shouldn’t be Called Privatization)
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A couple of weeks ago, I posted an interview with Steve Dickson, Delta’s SVP of Flight Operations, on why Delta opposes efforts to privatize air traffic control in the US. This week we look at…
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Cranky on the Web – Finding Cheap European Flights, US Airport Complaints, United Snacks
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Travel to Europe for Less – Kiplinger’s Personal Finance This article looked at the various low cost costs to get to and fly within Europe. I spoke with the author at length, but the particular…
