Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

When we first rolled out Cranky merchandise, the response was overwhelming. I can’t think you enough for helping to support the team while travel remains slow, at best. Many of you had suggestions for things you’d like to see, and we’ve been working furiously on your ideas. Here’s what is … Read the post

How Loyalty Programs Make Money, Courtesy of United

How Loyalty Programs Make Money, Courtesy of United

We’ve long known that airlines make big money from their loyalty programs, but the exact structure has been shrouded in secrecy. That is now changing as airlines look to leverage these money-makers as collateral for financing. United has just unlocked more than $5 billion by putting up its MileagePlus loyalty … Read the post

Cranky on the Web: JetBlue New Routes, Cleaning Supplies, SoCal Flights

Cranky on the Web: JetBlue New Routes, Cleaning Supplies, SoCal Flights

How JetBlue Just Flouted Airline Industry Norms by Launching New RoutesSkift
In case you missed it, JetBlue rolled out a bunch of new routes. I’m hoping to cover this next week when I have more information.

Sanitizer with your Stroopwafel? Many airlines are Read the post

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

It’s time for another episode of The Cranky Flier Interview.

Patrick Quayle, VP of International Network and Alliances for United Airlines sat down with me to talk shop. Below, you’ll find just shy of 20 minutes of us talking about the madness that is planning … Read the post

A New Cranky Talk is Live: To Fly or Not to Fly? Buying tickets in the time of COVID

A New Cranky Talk is Live: To Fly or Not to Fly? Buying tickets in the time of COVID

Cranky Talk: To Fly or Not to Fly? Buying tickets in the time of COVID
Join me for another episode where I talk about whether it’s the right time to buy tickets to fly or not. Spoiler alert: there is no single answer. Listen below or download the episode.… Read the post

3 Links I Love: Killing COVID With Light, Wizz Looks at Germany, Not Terrible New York Airports

3 Links I Love: Killing COVID With Light, Wizz Looks at Germany, Not Terrible New York Airports

This week’s featured link

GermFalcon to take flight as Honeywell UV Cabin SystemPaxex.aero
More than four years ago, I wrote about GermFalcon and its effort to get airlines to use UV light to clean interiors. All of a sudden, this became a much more exciting idea this year … Read the post

As the A380’s Demise Accelerates, A Look Back

As the A380’s Demise Accelerates, A Look Back

It was less than 20 years ago that Airbus officially launched the monstrous A380 project. The first true double-decker passenger aircraft from nose to tail, the A380 was built to hold more passengers than any other airliner — up to 800+ in a single class configuration that was never realized. … Read the post

American Reorganizes Senior Management The Way It Should Have in October

American Reorganizes Senior Management The Way It Should Have in October

It was American’s turn to make big changes to senior leadership last week as it prepares for a smaller future. The airline has cut back on the number of VP/SVP positions, and it has reorganized things in a way that makes more sense. This change is what should have been … Read the post

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