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  • American, Trip Reports

    A Perfectly Fine American First Class Experience to Atlanta (Trip Report)

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    Brett

    –

    Apr 23, 2026
  • American

    American Reverses Some Share Decline in 2025 (as FAA Sets Chicago Limits)

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    Brett

    –

    Apr 21, 2026
  • Spirit

    How is Spirit Still Flying?

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    Brett

    –

    Apr 20, 2026

Categories

Recent Articles

  • Airlines Slash Service to China But Not Because of Coronavirus Fears
    Government Regulation

    Airlines Slash Service to China But Not Because of Coronavirus Fears

    Brett Avatar
    Brett

    –

    Jan 30, 2020

    It’s time to PANIC. At least, that’s what appears to be happening with the coronavirus that has begun spreading around the world. Governments and airlines have reacted quickly and dramatically. The airline response, at least,…

  • A $6,500 Penalty From EVA Thanks to Complex Fare Rules (Tales From the Field)
    Fares, Tales From the Field

    A $6,500 Penalty From EVA Thanks to Complex Fare Rules (Tales From the Field)

    Brett Avatar
    Brett

    –

    Jan 28, 2020

    In my recent post talking about Delta’s move to reconsider change fees, I alluded to one issue we were having with EVA Air here at Cranky Concierge. Several of you chimed in wanting to hear…

  • Reverse Invasion: LOT Polish Takes Over Condor
    LOT Polish

    Reverse Invasion: LOT Polish Takes Over Condor

    Brett Avatar
    Brett

    –

    Jan 27, 2020

    Talk about an odd-coupling. LOT Polish has been looking for a growth strategy for years. Meanwhile, Condor has been looking for a new owner since its last one failed. If you put those two together,…

  • 3 Links I Love: Hating Spirit, Eastern Again, JetBlue Pricing
    JetBlue, LAX – Los Angeles, Links I Love

    3 Links I Love: Hating Spirit, Eastern Again, JetBlue Pricing

    Brett Avatar
    Brett

    –

    Jan 24, 2020

    This Week’s Featured Link If Everyone Hates Spirit Airlines, How Is It Making So Much Money? – Marker by MediumGood read on Spirit. I keep waiting for the airline to do something playful with Trevor…

  • Talking With SAS as the Airline Brings Back Its LA to Copenhagen Flight
    SAS

    Talking With SAS as the Airline Brings Back Its LA to Copenhagen Flight

    Brett Avatar
    Brett

    –

    Jan 23, 2020

    On January 13, an SAS A330 pulled into the gate at the Bradley Terminal in Los Angeles like most other days. The difference this time, however, was that it had arrived from Copenhagen instead of…

  • Delta's New Miami Flights Are Almost Exactly What You'd Expect
    Delta, LATAM

    Delta's New Miami Flights Are Almost Exactly What You'd Expect

    Brett Avatar
    Brett

    –

    Jan 21, 2020

    When Delta decided to spend billions of dollars to wrestle LATAM away from American, it knew it had to invest in building up Miami. Miami is the unofficial capital of Latin America, and it’s a…

  • JetBlue Cuts Long Beach Again, Refuses to Rip the Band-Aid Off
    JetBlue, LGB – Long Beach

    JetBlue Cuts Long Beach Again, Refuses to Rip the Band-Aid Off

    Brett Avatar
    Brett

    –

    Jan 20, 2020

    If anyone understands what JetBlue is doing in Long Beach, please let me know. After trying all different kinds of things over the years, JetBlue has settled firmly into a downward trajectory. It was at…

  • Cranky on the Web: JetBlue Cuts Long Beach Again, An Airlines We Lost Interview
    Cranky on the Web, JetBlue, LGB – Long Beach

    Cranky on the Web: JetBlue Cuts Long Beach Again, An Airlines We Lost Interview

    Brett Avatar
    Brett

    –

    Jan 18, 2020

    JetBlue drops Oakland, shrinks Long Beach amid broader route shakeup – TPGJetBlue is cutting Long Beach again, and I chimed in for this TPG article. I, as you can imagine, have much more to say…

  • 3 Links I Love: Brutally Boeing, Flybe Saved, American Fights in Boston
    737, Boeing, Links I Love

    3 Links I Love: Brutally Boeing, Flybe Saved, American Fights in Boston

    Brett Avatar
    Brett

    –

    Jan 17, 2020

    This week’s featured link December 2019 Letter – richardaboulafia.comI keep wanting to write about the ever-worsening situation at Boeing, but I just don’t pay close enough attention to the aerospace side to be able to…

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