Miscellaneous
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Topic of the Week: 2014 Flying Summary
Well that’s it. 2014 is over and I had an interesting year of flying. I didn’t leave the country once, which seems…
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Topic of the Week: Your Predictions for 2015
The new year is almost here. We’ve looked back at your 2014 predictions, so now it’s time to look forward to 2015.…
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Cranky on the Web – Customers From the Past
In the Trenches: Customers Who No Longer Use Us – Small Business Center This week I take a look at how we…
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The True Meaning of Thanksgiving 2014
Ah, Thanksgiving. It’s my favorite holiday of the year. This time, a quick road trip brought me to Phoenix, so no airplanes…
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Former American CEO Bob Crandall Knows How to Entertain a Crowd
Last week, I attended the Travelport Ignite conference which was put on with Duke’s Fuqua business school. There was no tradeshow floor…
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Cranky on the Web (November 3 – 7) – Tips for Holiday Travel, Best Time to Buy, and More
Money Saving Tips for Holiday Travel – Momaboard I did a Google Hangout with Kaamna from Momaboard and Rachita from MakeMyTrip talking…
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Topic of the Week: What Would You Do With a “Lost” Rental Car?
I was a great event in Raleigh/Durham this week (Travelport Ignite), and I had a very strange experience with National Car Rental.…
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Cranky on the Web (October 27 – 31) – The Future of Air Travel
Future of air travel? – Fox 5 News New York I was asked to talk about all the future enhancements coming to…
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Three Innovative Companies That Can Improve the Air Travel Experience
I spent last week at the IATA World Passenger Symposium in San Diego, and there was a lot of fun to be…
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Cranky on the Web (September 15 – 19) and Some Reading Material for the Next Week
Usually when I go on vacation, I try to either write a bunch of posts myself or wrangle up some guest posts.…
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Cranky on the Web (September 7 – 12)
When luxury ruled the skies: Flying in the 1950s and ’60s – Sacramento Bee I was asked my opinion about whether the…
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Honoring the Flight Crews That Died 13 Years Ago Today
Today is now technically called Patriot Day in the US, but for those of us in the airline industry, it’s also the…