United
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Strange Math: A Fight for 27, or 29, or 39 New Gates in Denver
When Denver International Airport replaced Stapleton in the 1990s, it was designed to grow. Granted, at the time, it was hard to…
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A Look at the Top 2019 Onboard Entertainment
I love that airlines are starting to release more information about the most watched onboard entertainment each year. Mostly, I’m happy because…
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United Again Gives Mesa a New Lease On Life
If there’s a regional airline with more lives than a cat, it’s Mesa. Somehow, despite all odds, the airline has rebuilt itself…
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United Turns to the Airbus A321XLR; Boeing Can't Compete
It was only this summer when American announced an order for 50 A321XLRs. At the time, nobody seemed surprised. American is a…
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United's Orderly Leadership Transition: What Well-Run Companies Do
I awoke Thursday morning to a flurry of emails about the personnel changes at the top being announced at United. One from…
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Cranky on the Web: United's New CEO, Southwest Ponders Change, 2020 Route Launches
United’s Scott Kirby Finally Gets a CEO Job: Now What? – SkiftBrian Sumers asked me about my experiences with Scott when he…
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Flying United to Chicago for Media Day (Trip Report)
After a few days in Washington, it was time to move on to Chicago for United’s Global Media Day. Even though I…
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Corrected: Shining the Spotlight on October’s Operational Problem Children
My apologies, but I somehow mixed up the A14 numbers for Southwest, Frontier, and United. This has been corrected, and I have…
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Flying the Friendly But Broken Skies to Washington (Trip Report)
To say I don’t fly United often is an understatement. The last time I set foot on a United-operated airplane was more…
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United Media Day: Endless Ideas and Abundant Energy
The fact that United had a media day at all should tell you something. In the more than 13 years I’ve been…
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3 Links I Love: Tarmac Delay Lives, Bumpy LAX-it, Lion Air Report
This week’s featured link: DOT proposes changes to extended tarmac delay regulation – ATWJust when you thought the tarmac delay rule was…
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Touring United’s New, Ridiculously-Spacious CRJ-550 Aircraft
I wrote about the commercial side of United’s new CRJ-550 regional jet last week, and now it’s time to talk product. While…