United
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United Again Gives Mesa a New Lease On Life
If there’s a regional airline with more lives than a cat, it’s Mesa. Somehow, despite all odds, the airline has rebuilt itself…
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United Turns to the Airbus A321XLR; Boeing Can't Compete
It was only this summer when American announced an order for 50 A321XLRs. At the time, nobody seemed surprised. American is a…
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United's Orderly Leadership Transition: What Well-Run Companies Do
I awoke Thursday morning to a flurry of emails about the personnel changes at the top being announced at United. One from…
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Cranky on the Web: United's New CEO, Southwest Ponders Change, 2020 Route Launches
United’s Scott Kirby Finally Gets a CEO Job: Now What? – SkiftBrian Sumers asked me about my experiences with Scott when he…
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Flying United to Chicago for Media Day (Trip Report)
After a few days in Washington, it was time to move on to Chicago for United’s Global Media Day. Even though I…
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Corrected: Shining the Spotlight on October’s Operational Problem Children
My apologies, but I somehow mixed up the A14 numbers for Southwest, Frontier, and United. This has been corrected, and I have…
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Flying the Friendly But Broken Skies to Washington (Trip Report)
To say I don’t fly United often is an understatement. The last time I set foot on a United-operated airplane was more…
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United Media Day: Endless Ideas and Abundant Energy
The fact that United had a media day at all should tell you something. In the more than 13 years I’ve been…
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3 Links I Love: Tarmac Delay Lives, Bumpy LAX-it, Lion Air Report
This week’s featured link: DOT proposes changes to extended tarmac delay regulation – ATWJust when you thought the tarmac delay rule was…
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Touring United’s New, Ridiculously-Spacious CRJ-550 Aircraft
I wrote about the commercial side of United’s new CRJ-550 regional jet last week, and now it’s time to talk product. While…
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Settling the Debate: Does American or United Have More First Class Seats in Chicago?
United had its first global media day (at least, first that I can remember) on Friday, and it was an event well…
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A Deeper Look at United’s CRJ-550 Rollout
United has been talking about this for some time, but last week the airline finally loaded flights operated by the CRJ-550. Initial…