United
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Delta and United Play Catch Up in August While American Slows
The story of the summer so far has been American’s aggressive approach to capacity in the domestic US market. The airline put…
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How Loyalty Programs Make Money, Courtesy of United
We’ve long known that airlines make big money from their loyalty programs, but the exact structure has been shrouded in secrecy. That…
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The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle
It’s time for another episode of The Cranky Flier Interview. Patrick Quayle, VP of International Network and Alliances for United Airlines sat…
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Looking Beyond the Big Four’s July Schedule
Much of my analysis on schedules so far has focused on the Big 4 — American, Delta, Southwest, and United — but…
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Delta, United Schedule Half as Much Flying as American in June
Over the weekend, Delta and United filed their June schedules, and again, I dove into Diio by Cirium data to see how…
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United’s Short-Sighted Efforts to Preserve Cash at All Costs
Of all airlines, United has by far had the most dire predictions for the arc of the COVID-19 pandemic. President Scott Kirby…
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A Look at United’s Spartan May Schedule
I’ve already looked at how American, Delta, and Southwest scheduled themselves in May, and now it’s time to round this out by…
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Analyzing United’s Schedule Cuts
In April of this year, United and United Express were planning to operate 151,861 flights on 1,761 directional routes. (That means both…
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Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy
I was going to write today about the details of United’s big schedule change, but I’m pushing that off. Instead, I’ve decided…
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United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy
This was a close one. When the news came out Saturday night that United was altering its schedule change policy to severely…
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United Shuffles Its Express Carriers, Trans States Will Disappear
United has eight different airlines flying under the United Express banner owned by seven different companies. Does it really need all of…
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Great Product, Not-So-Great Service on a United 787-10 to Newark (Trip Report)
It was time to get back in the saddle again after a nice, long holiday lull away from flying. This time, I…