United
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United Becomes the First US Airline to Announce Wifi Over the Water
United fliers, rejoice. Your airline has now, finally, announced its comprehensive wifi plan. The result is . . . a little surprising,…
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Cranky on the Web (September 19 – 23)
Watch out for flight changes, tight connections – CNN Out of the Office I talk about how to deal with frustrating flight…
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Translating United’s New MileagePlus Frequent Flier Program
You might have heard yesterday that United has rolled out its new MileagePlus program which will take effect starting on the first…
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United Releases a Few Good Product Enhancements Amidst a Lot of Old News
This week is the GBTA Convention (formerly known as NBTA until it decided to go “global,” or something like that), and the…
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Why I Chose Delta For an Upcoming Flight
I have a wedding coming up in September, and I was faced with a unique situation on the way back. Five different…
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Topic of the Week: United Takes Negotiations to the Public
United is putting its pilot negotiations out in public for all to see. Is this a smart move? The union says that…
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Topic of the Week: United Keeps First Class, At Least on Some Airplanes
It sounds like the new United is keeping First Class, but maybe only on the airplanes that already have it. Bloomberg reports…
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United’s “Customer Day One” Doesn’t See Many Changes
I’m not quite sure how this was decided, but yesterday was “Customer Day One” for the combined Continental and United.. That doesn’t…
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Flying the Lufthansa A380 Inaugural to San Francisco (Trip Report)
I know I said trip reports would only be on Wednesdays now, but I changed my mind. Lufthansa flew me out to…
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Cranky on the Web (May 2 – 6)
When row 21 is actually row 9: The method behind airline row numbers – CNN Out of the Office United is doing…
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United Announces Onboard Wifi, But It’s Hardly a Ringing Endorsement
Earlier this week, United announced that it will finally put wifi onboard about 200 of its airplanes. You would think that this…
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United Keeps Economy Plus, Frequent Flier Rejoice
When United and Continental agreed to merge, there were a lot of decisions to be made about whether to keep legacy United…