United
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3 Links I Love: Low Cost Canada, Virgin No Votes, Marketing United
This week’s featured link: Can These New Airlines Bring Canada’s Sky-High Fares Back to Earth? – Bloomberg And the answer is, yes.…
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1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview
REMINDER: We are one week away from this year’s Dorkfest. Next Saturday, come by In-N-Out at LAX between 11a and 1p. (Assuming…
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American’s President Goes to United and Both Airlines May Benefit
I know I said I was going to do the first half of my 9 Airports, 1 Day trip report today, but,…
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Cranky on the Web: United On Time, Delta’s Bag Tracking
United makes good on pledge to improve on-time performance – Travel Weekly United’s operation has certainly improved, but I cautioned that some…
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Should United De-Hub Los Angeles? It Already Has.
There has been a consistent drumbeat regarding United for years in the analyst community: it has too many hubs and needs to…
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United May Not Be Prosecuted for Bribery Scandal, But It Did Have to Release All the Details
Remember that whole bribery saga that led to United CEO Jeff Smisek losing his job last year? Well, there is now a…
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A Look Back at United’s Shifting Fleet
Sorry for the delay on this one, but it’s now time for the final chapter in the “look back” series. If you…
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United Polaris and the Rise of the Branded Experience
By now you’re probably aware that United has launched an all-new Business Class which it is calling Polaris. This follows in the…
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3 Links I Love: Delta’s Weird CLEAR Move, Burbank’s Silly Renaming, United’s New Gift Delivery Service
This week’s featured link: Delta Air Lines and CLEAR Partner to Improve Airport Experience – Delta News Hub One of the initiatives…
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3 Links I Love: Norwegian Air International Gets Approved, United Settles Its Board Fight, A Play About a Crash
Approving Norwegian Air International will create thousands of new U.S. jobs – The Hill Norwegian’s CEO Bjørn Kjos had a op-ed talking…
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American, Delta, and United Have Tweaked Their Multi-City Pricing Problem and It’s Now Even More Confusing
It’s been a couple of weeks since I awarded American, Delta, and United a Cranky Jackass Award for blocking most fares from…
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Cranky on the Web: Virgin America and Alaska, Airline Complaints, More
5 years later, Continental-United merger still stirs strong feelings – Houston Chronicle This piece is a look back on how United and…