Southwest
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Cranky on the Web – Reviewing the Year, More on Hidden City Ticketing, Delays on the Tarmac and on Southwest
In the Trenches: Reviewing the Year and Preparing for 2015 – Small Business Center I take a quick look back on 2014…
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American, Caifornia Pacific, Delta, Family Airlines, Frontier, People Express, Southwest, United, US AirwaysReviewing Your 2014 Predictions
At the end of last year, I put a topic up for you all to make your predictions for the airline industry…
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Cranky on the Web (October 20 – 24)
If anyone happens to be going to a Stanford class reunion today, then come on by and see me on a travel…
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Cranky on the Web (October 13 – 17)
The real story behind the collapse in Southwest’s on-time performance – Los Angeles Times Apparently someone at the LA Times saw my…
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Everything You’ve Ever Wanted to Know About US Airline Tail Numbers (Part 1)
I recently received an email from a reader, Bob S, asking me about aircraft tail numbers. It seemed like a simple topic,…
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Topic of the Week: What You Would Like to See From Southwest
I’ve written this week about how Southwest needs to figure out what it wants to be, but let’s turn the tables. What…
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How Southwest Tanked Its Operational Performance… And Then Took a Year to Fix It
In early 2013, Southwest realized that demand was strong. Faced with a set number of airplanes, it had two choices. It could…
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Southwest Reveals a New Visual Identity, But You Better Not Call It a New Brand
It had been years since Southwest last had a media day, so I was surprised to see an invite come in the…
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A Day in the Life of Southwest’s Largest Cargo Operation
I don’t talk about cargo much on the blog, but it is most definitely an integral part of the business. Chances are,…
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Pondering Southwest’s Big Schedule Change for Dallas, Washington, and AirTran
Southwest does scheduling differently compared to any of the legacy carriers. The airline only allows bookings a few months out, but when…
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Winning and Losing Airports in the Washington/National Slot Shuffle
Washington’s National Airport is, to put it mildly, a highly desirable place to fly. It is mere minutes from downtown Washington and…
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The Fight for American’s Gates At Dallas/Love Field Heats Up
When American and US Airways settled with the Department of Justice (DOJ) and offered to give up some assets to complete their…