Airlines
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Norwegian Wants to Go Intercontinental, Prove Hubert Horan Wrong
My post on Hubert Horan’s anti-merger stance generated a ton of discussion here, and that was great. While some agreed, others didn’t.…
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British Airways 747 Near-Accident in South Africa Combined Good Piloting and Luck
The details of the British Airways 747 near-accident in South Africa are out, and man, was that scary for the pilots. They…
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Delta and US Airways Cancel Slot Swap, Feds Lose Game of Chicken, Win Cranky Jackass Award
I assume the feds knew they were playing with fire when they decided to attach incredibly onerous conditions to the proposed slot…
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Cranky on the Web (June 28 – July 2)
Tips to minimize the impact of a flight cancellation – The Detroit News With the 3 hour ground delay rule likely causing…
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My Video Review of the JetBlue Snack Boxes
Hours after I wrote my scathing review of the new JetBlue snack boxes last week, I just happened to be at an…
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Will the BA Flight Attendant Fight Finally be Settled?
There’s a glimmer of hope out there for British Airways fliers. It appears that the airline and its flight attendants are getting…
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Delta’s Twitter Customer Service is a Good Start, Needs to Grow
Another airline has given in to the powers of Twitter. This time, it’s Delta that has brought its customer service to Twitter…
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Cranky on the Web (June 21-25)
Horizon Air Backs Out of California and Into a Box of Its Own Making – BNET Horizon has made some big schedule…
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JetBlue Introduces Boring Buy on Board Meals
You know JetBlue for their blue chips, but now they’ve decided to beef up their offerings. The airline quietly started launching buy-on-board…
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Cranky on the Web (June 14-18)
ExpressJet’s New CEO Targets Costs to Fix the Airline. Duh – BNET ExpressJet’s new CEO is trying to make his mark by…
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Delta Gets a Cranky Jackass Award for Misleading One Way Award Travel
Let me make something very clear: Never, ever book one way award travel on Delta. Not only is the value poor compared…
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Jetstar Focuses Singapore Long Haul On Oceania
There had been plenty of speculation that Jetstar’s next long haul move would be Singapore to both Europe and North Asia. It…