Airlines
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Southwest Continues Cutting Atlanta, Delta Must Be Thrilled
Remember when Southwest announced it was taking over AirTran and people immediately thought Delta was in trouble in Atlanta? Hah. Yeah, right.…
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Look for Bigger, More Comfortable Airplanes at United Express
It wasn’t long ago that I was writing about how it was going to get a lot more comfortable to fly on…
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JetBlue Enters Alaska’s Bread and Butter Market
The airline with the Eskimo on its tail has to be feeling a little uneasy right now after JetBlue announced it would…
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Virgin America Cuts Aircraft Orders as It Posts Another Loss
For those who are in the Phoenix area today, don’t forget that we’ll be Crankyspotting at Tempe Beach Park today from 4p…
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Cranky on the Web (November 12 – 16)
The EU’s Airplane Carbon Trading Program and What It Means – Conde Nast Daily Traveler I walk through what’s been doing on…
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Topic of the Week: What Should I Tell US Airways?
As you all know, I’ll be in Phoenix next week. (I hope you can join me on Monday from 4p to 6p…
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SAS Tries for Yet Another Turnaround
I have to admit that I have soft spot for Scandinavian Airlines (SAS). My very first trip to Europe in 1985 was…
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Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 2 (Across the Aisle)
Yesterday in the first part of my interview with Jonathan Pierce, Director of Social Communications at American Airlines, we talked more about…
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Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 1 (Across the Aisle)
Last week, I had the chance to speak with Jonathan Pierce, the Director of Social Communications for American Airlines. I like what…
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Southwest Takes the First Step Toward International Flying With Puerto Rico Flights
Before you all jump on me, I am well aware that Puerto Rico is a part of the United States. So while…
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How Delta Put Its JFK Operation Back Together Again After Sandy
While most travelers know that airlines are complex operations, I don’t think many can appreciate how difficult it is to actually put…
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Cranky on the Web (October 28 – November 2)
Hurricane Sandy Causes Flight Cancellations—What Airlines Are Doing Right and Wrong – Conde Nast Daily Traveler When it came to hurricane policies…