Airlines
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Topic of the Week: Frontier in Denver
I already wrote about Spirit and Allegiant this week, so we can’t leave Frontier out of the mix can we? Frontier announced…
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Allegiant Tweaks Its Model to Run Toward Competition
Allegiant has a habit of announcing a bunch of new routes all at one time, and last week was no exception. The…
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Spirit Goes International From Houston, Steals Southwest’s Thunder
The ramp-up to Southwest flying internationally from Houston has been a long one with political drama and major construction. But as Southwest…
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Cranky on the Web (November 8 – 14) – Allegiant Complaints, Job Titles
Investigation: Allegiant has low prices, high complaints – Cincinnati Enquirer You probably won’t be surprised to know that Allegiant gets a lot…
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Topic of the Week: The Importance of the Look of a Cabin
Runway Girl Network captured a photo of a pretty snazzy looking new First Class cabin on Delta’s MD-88 aircraft. The seats are…
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Taking Advantage of The LAX Service Build-Up (Trip Report)
I hadn’t been to Duke since my brother graduated a decade ago, but when Travelport asked me to attend its first Ignite…
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American’s Flight Attendants Have Just Screwed Themselves
Airline labor contracts can get extremely complex, and when it comes down to a vote, there are usually good arguments for both…
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British Airways Customer Service Isn’t Good, But When Partners Are Involved, It Gets Even Worse (Tales From the Field)
This is not the first time that I’ve ranted about British Airways’ customer service skills (or lack thereof), and it certainly won’t…
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Aeroflot’s New Low Cost Carrier is a Big Middle Finger Pointed at the West
I love it when politics and airlines come together into a single story. We all know that the West and Russia have…
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American’s New Upgrade Policy is a Smart Hybrid
American announced the details of the 2015 AAdvantage frequent flier program today, and I was given a sneak peek yesterday. The details…
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Come Back at 7a PT for Today’s Post
You know that I post like clockwork at 345a Pacific Time, but today I’ll be going live late. See, American is announcing…
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Cranky on the Web (October 20 – 24)
If anyone happens to be going to a Stanford class reunion today, then come on by and see me on a travel…