Airlines
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Spirit’s Changes CEOs, Hopefully Not So It Can Push for a Merger
We had a little surprise to start the new year when Spirit announced that the architect of its low cost strategy, Ben…
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United Morphs Economy Plus Into More Than Just Extra Legroom
When I met with United management in Chicago two years ago, I was told that they were really excited about the potential…
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Alaska Airlines, Alitalia, American, Bombardier, Delta, Etihad, Frontier, JetBlue, Malaysia Airlines, Southwest, Spirit, UnitedReviewing Your 2015 Predictions
It’s a relatively new tradition here on the blog, but I like it. At the end of each year, I ask for…
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Airlines We Lost 2015
It’s the end of the year, and you know what that means. As we do every year, it’s time to look back…
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It’s the Little Things That Count (Tales From the Field)
It’s pretty rare that a post in this series ends up being a happy, feel-good story and I thought it was time…
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Book Flights Early If You Want to Take Advantage of Schedule Changes (And Show Airlines How Much You Hate Them)
You probably think you know the right time of day, day of week, time of year, etc in order to get the…
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3 Links I Love: Kuwait’s Prejudice, Europe’s Aviation Policy, Delta Finds a New Partner
Today’s featured link: Kuwait Airways drops NYC-London route – USA Today For those who don’t know, Kuwait Airways flew New York/JFK to…
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Republic is Having Trouble Flying Its Schedule and Delta Customers are Paying the Price
Something didn’t seem quite right. A Cranky Concierge client was booked to fly during the holidays from Orlando to Raleigh/Durham on Delta…
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United Will Probably Never Have to Pay Out On Its New Corporate Operational Performance Guarantee, but We Should Still Be Happy It Exists
First Delta announced it would pay corporate accounts if it ran a poor operation. That seemed reasonable since Delta has been running…
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Across the Aisle From American’s SVP of Government Affairs on Why Privatizing Air Traffic Control is Good (and Shouldn’t be Called Privatization)
A couple of weeks ago, I posted an interview with Steve Dickson, Delta’s SVP of Flight Operations, on why Delta opposes efforts…
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3 Links I Love: United Leaves Dubai But Adds Snacks, Pigs on a Runway
Today’s featured link: United Airlines to stop flying to Dubai – Reuters Another one bites the dust. United (again following Delta’s lead)…
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American is the First US Airline to Introduce True Premium Economy, But Others Will Likely Follow
In the last decade, it’s been incredibly rare to hear about American being first, but this is a different American these days.…