American
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The Awesome But Little-Known oneworld Global Support Centers
Earlier this week, I did a quick roundtrip on American to London to try out the airline’s new Business Class on it’s…
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Topic of the Week: Should American Have to Give Up Slots in Washington?
American and US Airways leaders were on Capitol Hill this week talking about the virtues of the merger. One area where there…
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American’s New Senior Leadership Team Looks a Lot Like US Airways and America West Before That
Yesterday, American announced its new post-US Airways merger senior management team, and the result is pretty much as I had expected. Actually,…
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Cranky on the Web (May 27 – 31)
The Contrarian View: Why Phoenix Could Become An Even Bigger Hub And LA Could See Big Changes – PlaneBusiness Banter ($Subscription Required$)…
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Battle: Los Angeles
I’m feeling pretty lucky to be living in Southern California these days. Oh sure, it’s the beautiful sunshine and all that, but…
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The Best Slide I’ve Seen Showing American/US Airways Merger Benefits to Mid-Size Cities
Last week, US Airways had its sixth annual leadership conference for every manager and above in the airline’s system. Each day for…
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Across the Aisle from US Airways CEO Doug Parker on Important Product Features, Asia, and oneworld (Part 2)
Yesterday, I posted the first half of my interview with current US Airways CEO Doug Parker. We talked most about employee communication,…
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Across the Aisle from US Airways CEO Doug Parker on The Importance of Employee Communications (Part 1)
Last week, I had the chance to interview current US Airways CEO Doug Parker. As we all know, he’ll be running the…
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Across the Aisle From US Airways’ Planning Chief on The Importance of LA and New York to American … and More
Yesterday was what is likely to be the last US Airways media day. Next year, the merger with American will be done,…
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Cranky on the Web (April 15 – 19)
What the Heck is a Ground Stop? – Conde Nast Daily Traveler After the ground stop in Boston following the explosions at…
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Topic of the Week: American’s Tech Problems
American had a big mess on its hands this week when the link with Sabre went down and it had to stop…
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A Mediocre American Experience to the Land of Guinness (Trip Report)
With my previous Irish experience being a mere hour connecting in Shannon, I was doubly excited to be invited to the CAPA…