Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)

Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)

And we’re back with Spirit’s Chief Marketing Officer, Barry Biffle. Yesterday we dug in on the new routes out of Chicago and Vegas. Today, it’s time to talk fees. Many of you love to hate fees, but as long as they’re properly disclosed, then I see no problem at … Read the post

Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)

Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)

I know that a lot of people love to hate Spirit, but I’m not one of those people. That airline has made its model very clear. You’ll get a very low base fare but just about everything else will cost extra, including carry-on bags that don’t fit under your seat. … Read the post

Horizon Air’s President on Future Growth and Outsourcing (Across the Aisle Interview)

Horizon Air’s President on Future Growth and Outsourcing (Across the Aisle Interview)

And we’re back. Today, I pick up my interview with Horizon Air President Glenn Johnson by talking about future growth and Alaska’s recent decision to outsource some flying to SkyWest. [Read Part 1 of the interview]

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Cranky: Looking at Horizon now compared … Read the post

Horizon Air’s President on The Disappearance of the Brand (Across the Aisle Interview)

Horizon Air’s President on The Disappearance of the Brand (Across the Aisle Interview)

For those who hadn’t heard, Alaska Air Group’s wholly-owned regional subsidiary Horizon Air will be losing its brand some 25 years after Alaska first bought the airline. Instead, Horizon flights will all be marketed under the Alaska name. I spoke with Horizon’s president and Alaska Air Group veteran Glenn Johnson … Read the post

David Neeleman on What’s Wrong with JetBlue and How to Fix It (Across the Aisle, Part 3)

David Neeleman on What’s Wrong with JetBlue and How to Fix It (Across the Aisle, Part 3)

And now, it’s time to talk JetBlue. When I read a recent article where David Neeleman talked about JetBlue, I thought he sounded bitter, so I had to ask. It’s clear that he’s still bugged by what happened at JetBlue, and as a shareholder, he wants to see things change. … Read the post

David Neeleman on Azul’s Decision to Use Embraers and ATR Turboprops (Across the Aisle, Part 2)

David Neeleman on Azul’s Decision to Use Embraers and ATR Turboprops (Across the Aisle, Part 2)

Welcome back for part two of my talk with David Neeleman, founder of JetBlue and now current founder and CEO of Azul in Brazil. Yesterday in part one, we talked about starting up an airline in fast-growing Brazil, and some of the challenges involved. Today the focus is on … Read the post

David Neeleman on Building an Airline in Fast-Growing Brazil (Across the Aisle, Part 1)

David Neeleman on Building an Airline in Fast-Growing Brazil (Across the Aisle, Part 1)

I had the pleasure of speaking with David Neeleman last week on a variety of subjects. David is best known for founding JetBlue, an airline which effectively fired him after the operational melt down on that cold wintry Valentine’s Day weekend back in 2007. After that, he went down … Read the post

Qatar Airways on Codesharing and Competition (Across the Aisle, Part Two)

Qatar Airways on Codesharing and Competition (Across the Aisle, Part Two)

Yesterday in part one of my discussion with Qatar Airways Senior VP of the America Tony Hughes, we were just getting warmed up. Today in part two, we get right into the meaty issues of codesharing and competition.

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Cranky: Middle Eastern carriers tend to … Read the post

Discussing Qatar Airways Strategy, and How to Pronounce Its Name (Across the Aisle, Part One)

Discussing Qatar Airways Strategy, and How to Pronounce Its Name (Across the Aisle, Part One)

I had the chance to speak with Qatar Across the Aisle from Qatar AirwaysAirways’ Tony Hughes recently and had a fascinating conversation. Tony is the Senior VP for the Americas, so he runs the show here in the western hemisphere.

I started with most basic question – how do you … Read the post

JetBlue CEO on the Express Beverage Service, Wifi, and, Wait, Guadalajara? (Across the Aisle, Part 3)

JetBlue CEO on the Express Beverage Service, Wifi, and, Wait, Guadalajara? (Across the Aisle, Part 3)

And I’m back for round 3 of my across the aisle interview with JetBlue CEO Dave Barger. The express beverage service is topic number one today, but make sure to stay for the end when talk of LA to Guadalajara surfaces. (See Part 1, Part 2)

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JetBlue CEO On American, Open Architecture, and Yes, Snack Boxes (Across the Aisle, Part 2)

JetBlue CEO On American, Open Architecture, and Yes, Snack Boxes (Across the Aisle, Part 2)

And now we’re back with Part 2 of my across the aisle interview with JetBlue CEO Dave Barger. Today’s focus is on the airline’s “open architecture” which has pushed them toward the Alaska Airlines of the east – willing to partner with anyone and everyone if it’s beneficial to the … Read the post

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