Brett
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Delta Adds More Lie-Flat Internationally, First Class in Regional Jets
Delta may have lost over $1 billion in 2009, but that’s not stopping them from pushing forward on improving their product offerings.…
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Exploring Air New Zealand’s New Long Haul Cabin with Beds in Coach
It had been hinted about around the local media here in New Zealand for the last few days, but now its official.…
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Flying Air New Zealand In Style to Auckland (Trip Report)
Good morning from beautiful Auckland, New Zealand. Don’t ask me what day it is, because I have no idea. This whole international…
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Cranky on the Web (January 18 – 22)
American Airlines, oneworld Increased Offer to Japan Air Lines May Not Be Enough – BNET American is desperately trying to keep JAL…
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34 People on US Airways Express Jet in West Virginia Love EMAS
How many of you know what EMAS is? I can guarantee that the 34 people on a US Airways Express jet in…
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Southwest Explores Change Fees, Bag Fees, and More
As I mentioned yesterday, Southwest has been circulating a survey to a bunch of fliers to try to explore all sorts of…
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Southwest Looks at Revamping Rapid Rewards, Adding Same Day Standby Rules
Southwest has been circulating a survey to a bunch of fliers to try to explore all sorts of ways to make changes…
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How You Can Get Airlines to Stop Raising Bag Fees
I feel like I’ve approached this topic before, but in light of the airlines raising bag fees once again to $25 for…
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Let’s Celebrate Marlon Green, Ruth Carol Taylor, and Other Pioneering Black People in Commercial Aviation
It’s Martin Luther King Jr Day, so I thought it might be a good time to honor some of the pioneering figures…
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My Code of Ethics is Live
Thank you to everyone for your feedback on my proposed code of ethics last week. I was up in the mountains this…
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Cranky on the Web (January 11-15)
US Airways Pilots Infighting Grows Worse by the Day – BNET It appears the US East pilots are tired of fighting the…
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Cranky Concierge Client Gets Stuck in Ecuador
Many of you guys asked for a story where Cranky Concierge couldn’t help someone escape a delay or cancellation. I’ve got a…