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David Neeleman on What’s Wrong with JetBlue and How to Fix It (Across the Aisle, Part 3)
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And now, it’s time to talk JetBlue. When I read a recent article where David Neeleman talked about JetBlue, I thought he sounded bitter, so I had to ask. It’s clear that he’s still bugged…
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David Neeleman on Azul’s Decision to Use Embraers and ATR Turboprops (Across the Aisle, Part 2)
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Welcome back for part two of my talk with David Neeleman, founder of JetBlue and now current founder and CEO of Azul in Brazil. Yesterday in part one, we talked about starting up an airline…
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David Neeleman on Building an Airline in Fast-Growing Brazil (Across the Aisle, Part 1)
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I had the pleasure of speaking with David Neeleman last week on a variety of subjects. David is best known for founding JetBlue, an airline which effectively fired him after the operational melt down on…
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Mexicana Surpasses Alitalia as the Worst Airline Ever
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Today is an historic day. For the first time in years, Alitalia is no longer the worst airline ever. Mexicana’s slow and painful demise has caused so many problems for so many people that the…
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Cranky on the Web (August 16-20)
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Weak July Traffic Shows Allegiant Lost Altitude – BNET Headwinds Allegiant saw weaker traffic numbers in July. It’s not what you expect from an airline that continues to find ways to fill more and more…
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Qatar Airways on Codesharing and Competition (Across the Aisle, Part Two)
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Yesterday in part one of my discussion with Qatar Airways Senior VP of the America Tony Hughes, we were just getting warmed up. Today in part two, we get right into the meaty issues of…
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Discussing Qatar Airways Strategy, and How to Pronounce Its Name (Across the Aisle, Part One)
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I had the chance to speak with Qatar Airways’ Tony Hughes recently and had a fascinating conversation. Tony is the Senior VP for the Americas, so he runs the show here in the western hemisphere.…
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Cranky Concierge Adds Small Business Program, More Discounts, and Our Newest Concierge
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I haven’t written about Cranky Concierge much here lately, but things have been going quite well. We’ve just finished a banner week where we followed near 50 people heading to a conference, we’ve added more…
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US Airways Grows LaGuardia at Delta’s Expense
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A couple weeks ago, I said that Delta’s growth in Washington smelled fishy. Now, US Airways is doing the same thing in New York at LaGuardia. Now the fishy smell is going away. It’s all…
