2019
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Delta’s Brand Reaps the Benefits of the A220s Customer-Friendly Experience
Often when an airline rolls out a new aircraft type, it’s done with great fanfare. It’s not every day that a new…
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Location and First Sponsors Announced for Cranky Dorkfest DFW
We are just over two weeks away from Cranky Dorkfest DFW, and the details are shaping up nicely. We now have our…
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3 Links I Love: The Lion Air Crash, An A220 Mini-Series, WOW’s Plan
This week’s featured link: Behind the Lion Air Crash, a Trail of Decisions Kept Pilots in the Dark – The New York TimesThis accident has…
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United’s Clever Move to Be Competitive While Obeying Scope with the CRJ550
United put out a press release yesterday touting a big increase in the number of premium seats onboard its aircraft. Some of…
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Flying to Dallas to Honor Herb (Trip Report)
I already wrote up my impressions of Southwest founder Herb Kelleher’s “Celebration of Life,” but I still haven’t written up my flights…
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Norwegian Gets Religion On the Eve Of Releasing 2018 Earnings, Tries to Right the Ship Before Its Too Late
I’ve written about Norwegian’s aggressive over-expansion many times. The theme each time has been that it is simply not building something sustainable.…
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3 Links I Love: Southwest Pays the FAA, Air Tahiti Nui CEO Interview, United Goes Free
Southwest paid for FAA inspector during shutdown – MarketWatchShrewd move by Southwest or inappropriate preferential treatment that casts shame over the government?…
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Decent January On-Time Performance for the Big Five Marred by High Cancellation Rate
As the Midwest continues to be crushed by the polar vortex, I found myself wondering just how operations have run this year.…
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Southwest Leaves Mexico City, Shows the Limitations of Its US-Focused Strategy
Below, you’ll find a map of Southwest’s destinations outside the continental US. One of these dots is a different type of destination…
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Air Travel Played a Pivotal Role in Reopening the Government
After more than a month, the government shutdown has ended… temporarily. Why am I writing about this on an airline industry blog?…
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Dorkfest Heads to DFW on February 24 – Please RSVP
If you live in the Metroplex, it’s time to get excited. Dorkfest is coming to Dallas/Fort Worth International Airport on Sunday, February…
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Celebrating Herb Kelleher’s Life With His Southwest Family
When Southwest founder and long-time leader Herb Kelleher died earlier this month, his loss was mourned by people all over the US…