2018
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Air Canada’s Basic Economy Introduction Shows How a Even a Slightly Smoother Booking Process Makes A Big Difference
Following in the footsteps of its American counterparts, Air Canada has decided to join the Basic Economy club on some domestic Canadian…
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Norwegian’s Awful 2017 Shows Mounting Challenges to the Business
I may not cover earnings reports all that often here, but when one comes out that’s as bad as Norwegian’s, I take…
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3 Links I Love: The Tale of the Mighty Seat Belt, Norwegian Hunts for Business Travelers, Lufthansa’s Two-Color Confusion
Decoding the Design of In-Flight Seat Belts – Atlas Obscura It takes skill to make an airplane seat belt into an interesting…
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Sampling American’s Completely Unnecessary Yet Oddly Appealing Flagship Dining Experience
I really don’t care about airline lounges. Sure, I’ll gladly check one out when given the opportunity just out of curiosity, but…
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JetBlue’s Weak Operational Performance Impacts More Than Just the Northeast
When I looked at 2017 operational performance earlier this year, I told you I was going to drill down a bit on…
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With Four More Tokyo/Haneda Slots, Delta Could Pull Out of Its Ever-Shrinking Narita Hub Entirely
If you like the game “death by a thousand cuts,” then you’ll love what Delta has been doing at Tokyo’s Narita Airport.…
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Cranky on the Web: Frontier’s New Cities
Frontier Airlines to start service from BHM – Birmingham Business Journal This was a rather strange discussion, because the reporter knew that…
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3 Links I Love: Lufthansa’s Acceptable New Livery, JetBlue’s West Coast Strategy Turns Angry, A Brief Book Report
This week’s featured link: Heritage meets the future. Lufthansa presents a new brand design. – Lufthansa Group Newsroom The new Lufthansa livery…
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Why are One-Way Fares So Expensive Internationally? (Ask Cranky)
It’s time for another Ask Cranky post, and this one focuses on my favorite topic: airline pricing. (Note: I’ve cleaned up the…
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Lufthansa Group Slowly Chips Away at European Boundaries With Brussels Airlines Changes
Airline consolidation in Europe has gone very differently from how it’s gone here in the US. Unlike the true mergers we have…
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United Should Have Thought Through Paid Basic Economy Seat Assignments Before Launching
I continue to beat my head against the wall as I watch the legacy carriers find new ways to screw up implementing…
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3 Links I Love: Remote Air Traffic Control, Heating Runways, an Airline to Make You Appreciate the US Carriers
Sorry for the delay this morning. It helps if I remember to actually schedule it to publish… This week’s featured link: Controlling…