Los Angeles is a market in high demand these days. Delta and American have been slugging it out while international carriers pour in as well. Pretty much everyone is growing, and that means the airport is coming under pressure to maintain its usually strong on-time performance. It’s been particularly bad …
Back in May I wrote about how airlines, air traffic controllers, and the Federal Aviation Administration (FAA) were all getting excited about Data Comm and how it was going to improve air travel. The FAA has now flipped it on at LAX, and I was invited to get a real …
Brexit! I apologize to all my British readers for showing so much excitement, but please know that I did restrain myself from adding a second exclamation point. Still, if anything is worth two exclamation points, it’s the fact that you all in the United Kingdom (not just Great Britain, despite …
It’s June, and that means it’s time to set a date for this year’s Crankyspotting Dorkfest. That date? September 17 from 11a to 1p. Believe it or not, this August marks the 10th anniversary of this blog, so we’re going to make this into a giant blowout celebration…
No we’re …
It may not always be news when an airline changes a couple of routes around, but when that airline is Singapore Airlines and the changes impact a huge portion of the airline’s US network? Then it’s worth talking about. Singapore appears to have responded to United’s recent introduction of a …
American’s decision to copy the structure of Delta and United’s so-called “loyalty programs” last week got me thinking about, well, loyalty. These programs have evolved to a point where they really aren’t about loyalty at all. If they cared about loyalty, then they’d do this differently. We got into this …
This week’s featured link:
Airlines Race to Cuba, Overcoming Major Hurdles – Associated Press
Scott Mayerowitz headed down to Cuba with American Airlines to explore the problems of trying to start doing business in a country that might as well be from another planet. Considering the recent award of service …
It was a busy but fun 10 days in Indiana, and I was exhausted. What better way to end a sleepless trip than with a pre-7a flight home, right? It was a rough wake up call, but the trip itself went well.
The price was great at $180.10 per person. …
I get a whole lot of pitches from PR folks, and very few of them catch my eye. But about a month ago, I received a note from an agency working with Corgan Associates, a national architecture firm. These guys acquired an “aging suit” to help them better understand …
Skift CMO Interviews: JetBlue’s Biggest Challenge Is to Keep Being Cool – Skift
There was a great interview in Skift this week with JetBlue Chief Marketing Officer Marty St George. If you’ve ever wondered what’s behind JetBlue’s marketing efforts, or the marketing effort of any “cool” company, then you’ll really …
