2014
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Topic of the Week: PeopleExpress Tries Yet Again
Remember when the new PeopleExpress said it would be flying by Summer 2012? Ha, not even close. It bought the certificate for…
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When a Stop in Sub-Zero Minneapolis Seems Like a Great Idea (Tales From The Field)
We all know how terrible the weather was to start the year, and of course, that meant an incredibly busy time for…
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Norwegian’s Efforts to Be a Global Airline Cause Major Fights Here in the US
When you hear an airline say it wants to be global, that generally means it wants to fly to places around the…
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American, Delays/Cancellations, Delta, JetBlue, JFK – New York/JFK, ORD – Chicago/O’Hare, United, WeatherAn In-Depth Look at How Airlines Handled the Weather in New York and Chicago
I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline.…
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Cranky on the Web (January 6 – 10)
Higher Fees Actually Do Mean Lower Fares, At Least For One Airline – Conde Nast Daily Traveler There is nothing that showers…
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Topic of the Week: United Gets Ready to Make SFO Work Better
We’re finally getting toward the end of United’s tough times at SFO. For awhile now, the operation has been split between its…
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Delta Cabin Upgrades Show the Outline of a Domestic Product Plan
Delta may not have announced it this way, but with yesterday’s decision to rework the cabins on some of the fleet, the…
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How Traveling This Past Week Has Snowballed Into a Complete Mess
It’s not uncommon for a big winter storm to mess with travel plans, but this past week can best be described as…
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I May Not Like American’s Livery But I Get Why It’s Staying
We now know how American will paint its airplanes. Just over half of the 60 percent of American’s employees that voted chose…
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Cranky on the Web (December 30 – January 3)
In the Trenches: Celebrating Our Success – Intuit Small Business Blog Cranky Concierge deals with a lot of unhappy people in tough…
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Topic of the Week: Your Predictions for 2014
Yes, I know. The topic of the week is a day early this week. Why? Because I’m trying to lay low and…