Interview with Cranky Concierge Owner – Job Shadow
I was contacted by this site so they could learn more about what it means to be an air travel assistant. It was a lengthy interview and they published it verbatim.
Airline to offer baby-free ‘quiet zone’ – NBCNews.com
In a story …
The day is finally here. Tomorrow, is the 2nd annual Cranky Dorkfest (#dorkfest for you Twitter-folk) at the In ‘n Out on Sepulveda just north of LAX. I’ll be there from 11a to 2p, so please come on by to say hello. Here are some answers to a couple of …
In my Hawai’i trip report earlier this week, I mentioned a terrible experience with the TSA on our return from Maui, and I said I’d write it up later. Here’s what happened.
First I should say that this isn’t me complaining about being felt up or going through body scanners. …
It’s a rare Wednesday post for me today, but I had two things to mention.
First, please remember that this Saturday is the 2nd annual Cranky Dorkfest at LAX. What is it? Just a bunch of us airline dorks getting together to watch airplanes at the In ‘n Out …
Just over a month ago, I profiled United’s poor operational performance and how it wasn’t getting better. My, how times have changed. United is once again running a solid operation while American, well, American is in real trouble thanks to what can only be seen as pilot action.
Why …
I had been looking forward to this vacation for a long time. My family headed out to Maui to celebrate my dad’s 65th birthday and we decided to fly Alaska over there. The airline was fantastic, and the crews were both stellar. Unfortunately, the Cranky Baby was, um, pretty Cranky …
United’s Domestic 787 Schedule, So You Can Fly in a Shiny, New Dreamliner – Conde Nast Daily Traveler
If you’ve ever wanted to fly the 787, United is making it easy. Here’s how you can do it.
The Airline Rules Every Traveler Needs to Know – Conde Nast Daily Traveler…
It’s been well-publicized that American’s operational performance has tanked ever since it started imposing new contract terms of the pilots. The pilots really blew it by rejecting the last, much better offer. But management is playing with fire by imposing some of the terms it has decided to impose. Regardless …
I’m enjoying a Lava Flow on the beach right now, so feel free to grab a glass and a tiny umbrella and join me while you read about what I learned about onboard wifi on my visit to Panasonic headquarters.
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A couple weeks ago, the crew at Panasonic Avionics…
I’m busy enjoying some Maui onion rings right now, so I’ve lined up a guest post for your reading pleasure. Eric Starkman has read this blog for a long time and he had an interesting story to tell regarding outsourced call centers. Enjoy.
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Here’s a marketing tip you can …
I’m hanging out with the Humuhumunukunukuapua’a this week, but fear not. I have posts scheduled to go live. Today, we talk American Eagle.
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The casual traveler might not realize this, but American’s regional operation is far different from those of the other big US airlines for a few reasons. …
In the Trenches: When Someone Leaves – Intuit Small Business Blog
We had a concierge leave us this week and it couldn’t have gone better from a system perspective. (Don’t get me wrong; we’ll miss him.)…