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The Cranky Flier Interview: Those Who Made the Delta Move at LAX Happen
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As you saw on the blog last week, I was invited to spend the night with Delta to chronicle the airline’s move from Terminals 5/6 at Los Angeles International Airport (LAX) over to Terminal 2/3.…
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Air Canada Reverses Course, Leads the Charge to Bring Loyalty Back In-House
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There was a trend over the last few years for airlines to try to spin off their loyalty programs into standalone businesses. On a spreadsheet, this looked like a smart move, a way to “unlock…
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3 Links I Love: Alaska’s New Secondary Seattle Airport, Terry Maxon on the Airlines, Qantas 72 Humanized
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This week’s featured link: New flying out of Paine Field will ease commuting pain for many – Alaska Airlines Blog Alaska has been trying to replicate its successful Pacific Northwest strategy down in California, but…
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Can Sabre Become a Fast-Moving, Innovative Technology Company?
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The air was thick with irony. At Sabre’s big Airline Technology Exchange conference in Las Vegas last week, all of Sabre’s airline users had gathered to talk about product enhancements and exchange learnings with each…
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Spring Break in North Carolina (Trip Report)
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Spring Break! Ok, so that doesn’t quite mean the same thing as it used to. This year, we took the kids to North Carolina to see the in-laws. Tickets were expensive so we went with…
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Up All Night With Delta During the Great LAX Terminal Shuffle
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On Friday night, an army of orange and green vests gathered outside Delta’s makeshift command center sitting atop the surface parking lot outside Los Angeles International Airport’s Terminal 6. The long-awaited LAX terminal shuffle was…
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Cranky on the Web: The LAX Terminal Shuffle
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FOX 11 News In Depth: Big changes coming to LAX – Fox 11 Los Angeles I actually spent all of last night with Delta following the terminal move at LAX, so get ready for that…
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3 Links I Love: Spirit’s Pilots Get Slapped in Court, Bad Small City Subsidies, Baltia’s At It Again
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This week’s featured link: Amid Cancelations & Delays, Court Orders Spirit Airlines Pilots To Halt Alleged Work Slowdown – Consumerist I thought Consumerist did a nice job of covering the bubbing labor problems over at…
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Delta’s CEO on the Middle East “Cheaters” (Across the Aisle)
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Welcome back to the third, final, and probably most controversial installment in my Across the Aisle interview with Delta CEO Ed Bastian. If you missed part one about Los Angeles and the Pacific, find it…
