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Cranky on the Web (June 7-11)
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Delta + AirElite Charter Operation = Corporate Bigwig Airlines – BNET Delta’s looking to combine corporate charter with commercial ops. Good stuff. Airline satisfaction at three-year high – Marketplace JD Power came out with its…
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Extreme Makeover: Virgin Blue Edition
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Anyone been paying attention to things down under lately? Virgin Blue has a new boss, and he’s apparently bringing his previous experience with Qantas with him. There are going to be a lot of changes…
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Delta Nearly Completes Wifi Installation, Now What?
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Delta’s promised wifi updates have been few and far between, but yesterday we found out that the airline is basically done with its plans. Now that they have an armada of wifi-equipped planes, what are…
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Swiss CEO Harry Hohmeister on Onboard Product, Europe, and Labor (Across the Aisle)
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And we’re back with part two of my interview. By this point, we were furiously bouncing down the 101 on our way to SFO, so I had to work hard to fit all my questions…
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Swiss By the Bay (Trip Report)
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Well, I was home for almost a week this time before hitting the road again. Fortunately, this time it didn’t involve a time change and it was a mere 1 hour flight up north. I…
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Swiss CEO Harry Hohmeister on SFO, the Multi Hub Strategy (Across the Aisle)
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Last week, I was in San Francisco for the Swiss launch of service, and I was given the unique opportunity to sit with Swiss CEO Harry Hohmeister on the ride down from his hotel to…
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Cranky on the Web (June 1-4)
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As the Regional Flight Market Shrinks, Airlines Need New Strategies to Survive – BNET Regionals have had a rough few years, and now they need to plot their strategies for survival. Some are more creative…
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SWISS Brings Its New Business Class Seat to San Francisco
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Greetings from San Francisco. I came up this week for a couple of reasons, but most interesting was the launch of SWISS service to Zurich. I don’t usually travel for route launches, but this had…
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New Proposed DOT Rules Aren’t Bad
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Round two of the Department of Transportation’s proposed “Enhancing Airline Passenger Protections” rule is out, and you probably assume that I’m going to say this is an awful thing, right? Wrong. There’s actually not much…
