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Trying the New West Coast Delta Shuttle (Trip Report)
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Earlier this month, Delta launched a west coast Delta Shuttle operation between LA and San Francisco with hourly service and a few *gasp* frills. Delta had already built up significant service in the market, but…
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The Skies May Be Friendly, but United’s Reservation System is Not (Tales From the Field)
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[Update 9/27 @ 1049a: After much research, it turns out the problem lies with US Airways not United. I posted an apology to United here.] I decided to put up a special Wednesday post this…
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United Introduces a Familiar, Reliable, but Risky Ad Campaign
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Throughout history, some of the stickiest advertising jingles and slogans have come from airlines. United apparently likes the nostalgia, because it is pairing its old slogan “Fly the Friendly Skies” and theme music, Gershwin’s Rhapsody…
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I’ve Argued for Unbundling, And Now I’ll Argue for Re-Bundling
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Last week, I put together a post showing the merits of an unbundled fare structure. In my mind, unbundling was actually just the first step. Now it’s time to re-bundle. Oh, and there should be…
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Cranky on the Web (September 16 – 20)
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In the Trenches: A Big-Company Structure for a Small Business – Intuit Small Business Blog Cranky Concierge isn’t a big business, but it might be some day. So I’m thinking about how that should work…
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Topic of the Week: Does Aer Lingus Need Flat Beds?
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Apparently Aer Lingus has decided to introduce flat beds in business class by 2015. I think of Aer Lingus as a hybrid low cost/full service kind of airline, so do flat beds make sense? (Probably…
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Fun with Economics: Why Unbundling is a Good Thing
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You can probably look back and find plenty of posts that I’ve written about how unbundling in the airline industry is a good thing. So why am I bothering with yet another post on the…
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The Next Thing in Inflight Entertainment? The Second Screen
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For a few years, people have predicted the demise of traditional inflight entertainment (IFE) systems as wifi became more widely available on airplanes. But instead of seeing it disappear, we’re seeing IFE manufacturers work on…
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Comparing American’s A319 That Goes Into Service Today to the MD-80 It Replaces (Guest Post)
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Today American begins flying its A319s between Dallas/Ft Worth and Charlotte, Cleveland, Memphis, and Wichita. Many more markets are coming soon as this airplane begins to replace some flying that’s currently done by MD-80s. Kevin,…
