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Recent Articles
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My Code of Ethics is Live
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Thank you to everyone for your feedback on my proposed code of ethics last week. I was up in the mountains this weekend and it gave me plenty of time to review everything and get…
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Cranky on the Web (January 11-15)
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US Airways Pilots Infighting Grows Worse by the Day – BNET It appears the US East pilots are tired of fighting the west pilots. Now they’re turning on each other. Unreal. Airline Capacity Cuts Slow…
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Cranky Concierge Client Gets Stuck in Ecuador
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Many of you guys asked for a story where Cranky Concierge couldn’t help someone escape a delay or cancellation. I’ve got a perfect example for you that just happened. Even though we weren’t able to…
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How The Feds Keep Dangerously Sick Passengers Off Planes
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You might have heard about the guy with tuberculosis who was allowed to board a US Airways flight over the weekend despite being on a “Do Not Board” list. It’s yet another failure for our…
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Who the F*&@ is XAIR?
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You guys know I have an unhealthy obsession with featuring startup airlines that have little chance of actually starting up, right? Well, this one was too good to ignore. Ladies and gentlemen, I present to…
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JFK to Close a Runway for Four Months, Prepare to Cry
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I highly doubt you needed another reason to avoid congested New York/JFK Airport, but here’s one for you just in case. Starting in March, JFK is shutting a runway down to be re-done. It’ll reopen…
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DOT Says Virgin America is a US Citizen, But It Requires Significant Concessions
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The DOT has ruled once again that the “America” in Virgin America isn’t a lie. Despite Alaska Airlines’ efforts to have the airline ruled to be under foreign control, the DOT decided that wasn’t the…
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Cranky on the Web (January 4 – 8)
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Short Haul Air Travelers Aren’t Buying Premium Tickets, May Be a Permanent Change – BNET Premium air traffic numbers are looking a bit better on long haul, but short haul travel is still feeling the…
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Posting a Blogging Code of Ethics
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Ethics has been a hot topic in the world of blogging lately, and after a recent discussion in the comment section on a post, I thought it was time for me to put things in…
