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Why Improving Elite SkyMiles Earning Requires Delta to Get Even More Complex
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Delta has been getting a lot of bad press lately regarding changes to its SkyMiles frequent flier program (including right here on the blog). But yesterday, Delta did something strange. It actually made some improvements…
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The US Carriers Show Their Case Against Middle East Carriers, But Will Anyone Care?
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It was just a couple weeks ago that I wrote about how American, Delta, and United have banded together to request that the US reconsider open skies agreements with Qatar and the United Arab Emirates.…
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Cranky on the Web – Letting Go
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In the Trenches: Letting Someone Go – Small Business Center I had to let someone go from Cranky Concierge last week, and it was a difficult experience.
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Topic of the Week: The Dumbest Job for An Airport Manager
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The City of Atlanta decided to task its airport manager with one of the dumbest jobs I can imagine. That job? To come up with a plan to get people to call Atlanta’s airport by…
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Why Do We Fly In High Clouds? (Ask Cranky)
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This is a bit of a strange Ask Cranky in that it’s actually a question I’m asking myself. To pilots, this is an elementary question, but I’ve had this conversation with other window-seat lovers and…
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My First Flight in American’s New Slimline Seats (Trip Report)
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By my standards, I’ve been traveling a lot. It’s been a draining and emotional couple weeks, and to make things more challenging, I’ve been fighting a head cold. I had already committed to attending American’s…
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Which Airlines and Cities Stand to Win if The LaGuardia Perimeter Rule Disappears?
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We’ve heard rumblings about the death of outdated perimeter rules at both Washington/National and New York/LaGuardia for years. But could it actually happen in New York? It seems that there are talks about the perimeter…
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Cranky on the Web – Managing Passwords
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In the Trenches: Managing Passwords – Small Business Center I hate passwords. But they’re a necessary evil.
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Topic of the Week: Any Safety Concerns?
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It’s been a safety-issue kind of week, hasn’t it? There’s the letter United sent to its pilots regarding some serious problems. Then there was the news about Southwest missing inspections on over 100 airplanes. Does…
