Recent Articles
-
Cranky on the Web (March 28 – April 1)
–
Don’t let turbulence freak you out – CNN Out of the Office This week I tackle turbulence. It’s not going to kill you, even it…
-
Topic of the Week: Ryanair Charges You So It Can Compensate Stranded Travelers
–
Ryanair is unhappy that it has to pay compensation under EU rules to people who are canceled or delayed even if it isn’t the airline’s…
-
What Happens After You Check Your Bag
–
Yesterday, I attended the official launch of a new inline baggage screening system in Delta’s Terminal 5 at LAX. After taking the tour, it dawned…
-
Iberia Launches LAX Flight, But Can We Really Thank American and British Airways?
–
Last night, I attended the launch of Iberia’s new flight from LA to Madrid. This has been hailed as a product of the joint venture…
-
Alaska Had a Bad Weekend But Shows How to Communicate When Things Get Ugly
–
If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and that meant plenty…
-
Cranky on the Web (March 21-25)
–
Fuel hedging no guarantee for airlines – CNN Out of the Office Following up on last week, this week I wrote about fuel hedging and…
-
Topic of the Week: Vision’s Ongoing Sales
–
Once again, Vision Airlines has extended its fare sale for its new routes from the Florida Panhandle “due to overwhelming response.” I think we all…
-
United Announces Onboard Wifi, But It’s Hardly a Ringing Endorsement
–
Earlier this week, United announced that it will finally put wifi onboard about 200 of its airplanes. You would think that this would finally resolve…
-
Is United Slowing Down Flights to Save Fuel? (Ask Cranky)
–
I’ve got a follow-up for an old Ask Cranky post today. In January, I wrote about why Delta might change flight times by a few…
-
Feeling the History at Washington National Airport
–
Last month when I flew in and out of Washington National Airport, it brought back a lot of memories. The airport has changed a great…
-
Cranky on the Web (March 14 – 18)
–
Fuel ‘surcharge’ a fare increase with a fancy name – CNN.com Out of the Office This week, it’s time to talk about fuel prices. They’re…
-
Topic of the Week: The (Temporarily) Shrinking Japanese Market
–
In light of the earthquake/tsunami/nuclear meltdown 1-2-3 punch, traffic to Japan is plunging. Delta has suspended its Haneda flights for a few months, Singapore has…
