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British Airways Tests the Lower Bounds of a Full Service Carrier
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Ever since full service carriers began to cut what’s included in the base fare, people have wondered just what the breaking point might be. Or to put it another way, how low can they go?…
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Southwest Has Redesigned The Interiors of Its New 737s, Let’s Take a Look Inside
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In my trip report last week, I mentioned that Southwest had brought me up to Seattle so I could go crawl around its newest 737-800, the 7th with its newly-designed cabin. This so-called “Heart” interior…
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2 Links I Love: United’s New Execs, LAX Solves Its Biggest Problem
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I know it’s usually 3 links, but this week it’s only 2 since they’re big ones. This week’s featured link: United Appoints New Senior Leaders It’s taken United President Oscar Munoz a long time, but…
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Delta Adds a Door to Business Class, Calls It a Suite
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Flat beds in business class? That’s so 2016. Delta has decided to kick off the 2017 season with the newest, coolest trend in the pointy-end of the airplane: a door. The airline will now be…
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The 10 Cranky Posts With the Most Comments
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We’ve already looked at posts with the most page views, but now let’s look at the ones that have the most comments. I eliminated contests where people had to leave a comment in order to…
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My First Southwest 737-800 Ride and LAX Is Getting Better (Trip Report)
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If you thought this was my trip report for my 9 Airports, 1 Day adventure, then I’m sorry to disappoint. See, as if 8 flights in one day on Southwest wasn’t going to be enough,…
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Should United De-Hub Los Angeles? It Already Has.
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There has been a consistent drumbeat regarding United for years in the analyst community: it has too many hubs and needs to close at least one. This mantra is flaring up again with talk that…
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Looking Back on 10 Cranky Years
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Ten years ago tomorrow, I published my very first post, Welcome from the Cranky Flier. Since then, I’ve published just shy of 3,000 posts, and you’ve left more than 62,000 comments. There have been millions…
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Cranky on the Web: How Airline Systems Work, Delta Questions, Handling Tight Connections, Cranky’s Adventure
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How do airline computer systems work? – CNN Money I am no expert on IT, but CNN still wanted to get a better, basic understanding of how airline systems work in light of the Delta…
