If you thought this was my trip report for my 9 Airports, 1 Day adventure, then I’m sorry to disappoint. See, as if 8 flights in one day on Southwest wasn’t going to be enough, I committed to doing another 4 just a few days earlier. Southwest had an event up at Boeing where it was showing off its new interior with its new seats, and I was invited to come take a look. Considering how much I dislike the old seats, I didn’t want to miss this. I’ll write up the details of the seats soon, but today, it’s just a trip report for the flights up and back.
For this report, I want to focus on two things. 1) The ever-changing LAX Terminal 1 is finally getting better, and 2) This was my first time on a Southwest 737-800. So let’s get going.
[Full Disclosure: Southwest provided flights and hotel in Seattle.]
Since the only nonstops Southwest has from the LA Basin to Seattle are two poorly-timed flights from Orange County, I figured I’d just fly roundtrip from Long Beach via Oakland both ways. That WAS the plan until I got sick (again, I know). I didn’t want to cancel, but I did want to get to Seattle earlier so I’d have more time to rest before the next day’s festivities. Long Beach options are limited, so I chose something out of LAX via Sacramento. That second flight from Sacramento would be my first on a Southwest 737-800.
Southwest still uses those old school paper tickets for non-revenue travel, so I had to go present myself at the counter to get a boarding pass. I was able to check in the day before, but since the change was made within 24 hours of travel, I ended up with B13 and B55 respectively.
There seemed to be a lot of confusion as one person said I could use the kiosk to get a boarding pass, but that didn’t work. So I went to the counter and the woman there said to get it at the gate. Then she just printed it out for me herself and told me to have them “put them together” at the gate. Ok.
I headed through security and found that once again, Terminal 1 looks a lot different. Now, all the gates in the first half of the building are open as are all the shops and restaurants.
The old shops on the west wall (I think it was just electronics and a newsstand) which were open last time are now closed and being renovated.
Across the way, the brand new California Pizza Kitchen has opened (where the Mexican place used to be) along with new bathrooms behind it, finally. I’m guessing they doused the old bathrooms with acid and burned them to the ground. Those were nasty. I’m not sure that they built these new ones big enough, however, since the line for the women’s room was out the door.
If you remember the old gate 7, the photo below is where you used to walk between the Mexican place and the bathrooms to access it. Now, it leads back to the new bathrooms and to the left, a brand new gate.
Gate 13 shows off how nice it is to have the extended width of the terminal on that east side. It is much more spacious than in the old days, and there’s plenty of room for boarding. But that’s the only new gate open on that side as they continue to phase the rest of them as part of the project.
When they opened gate 13, they closed off 18B at the end. Now there are only 4 of the old gates in use on the east side. Slowly but surely…
Our airplane pulled up with the new colors, and boarding began. I found my spot in line, and there was the usual scramble by people to figure out where they belonged. The guy in front of me said, “I’m 12.” I said ok, and then he turned around and said “I mean, that’s not my age, that’s my IQ.” I responded “well you found your place in line so it has to be higher than that.”
August 3, 2016
Southwest 1166 Lv Los Angeles 1250p Arr Sacramento 205p
Los Angeles (LAX): Gate 16A, Runway 24L, Depart 1m Late
Sacramento (SMF): Gate B16, Runway 16L, Arrive 8m Early
N926WN, Boeing 737-7H4, Hot Dog on a Stick Colors, ~80% Full
Seat 8A, Coach
Flight Time 58m
Onboard I found the first empty window and settled in. The flight attendant was in a good, joking mood. His shtick was really cheesy and fit well with the clientele. It looked a lot like what you might find at a bar in a retirement community at 3pm on a Wednesday. I don’t remember much of what he said exactly, but I did like his last line. “Sit back and relax or sit up straight and be all tense, whatever you prefer.”
We were airborne quickly and then the flight was entirely uneventful. I had a ginger ale and pretzels and before I knew it, we were on our way into Sacramento a few minutes early. I can’t say it’s often that I see a C-17 on final approach, so this was pretty exciting.
It was time for the main event… though not quite yet. My connecting airplane was late coming in, and we would be about an hour behind schedule. What was a short 35 minute connection ballooned into an hour and three quarters. I hadn’t been in the new Sacramento terminal before, and it took me about 5 minutes to explore.
The eastern half seemed just about entirely empty when I was there. It looks like there’s a whole lot of room for growth. There were a lot of restaurants, so I found one, had some soup, and worked.
Once it seemed like it would be time to board, I headed over. I was then presented with a dilemma. It was a clear day in Seattle and airplanes were landing to the north. Should I pay $40 to get early boarding (you can do that if they have empty Business Select spots) and guarantee a right side window to see Mt Rainier? Or should I chance it? I went with the latter.
Nobody seemed to be in a hurry and boarding was slow. I know it’s a larger 737-800, but it still took an incredible 51 minutes to turn that airplane around. I’ve seen legacy carriers turn a 737-800 around faster than that. This felt like a different Southwest.
I saw Mr “My IQ is 12” was on this flight as well, and he tried to board. I say “tried” because he got to the front and the agent told him that he was in the wrong boarding group. Ha! I could only chuckle considering our previous conversation about him being able to find the right spot.
August 3, 2016
Southwest 1117 Lv Sacramento 240p Arr Seattle 420p
Sacramento (SMF): Gate B20, Runway 16R, Depart 1h4m Late
Seattle (SEA): Gate B10, Runway 34C, Arrive 58m Late
N8655D, Boeing 737-8H4, Hot Dog on a Stick Colors, ~85% Full
Seat 3F, Coach
Flight Time 1h18m
Onboard, I first noticed the marbley-looking mini-galley area right when I walked in which seemed awkward. (It’s going away in the new interior.) Past that, the first thing I noticed was that the Boeing Sky Interior does make the airplane look a lot better. Here’s the old interior from my first flight.
And here’s the Sky Interior.
I know, maybe not the best shot, but that’s because I was really lucky. Seat 3F was wide open despite my boarding late, and it was next to a very nice older couple (who I later found out were on their way to a family reunion). Score.
The flight attendants were barking at people to sit down so we could get moving, and they appeared visibly annoyed when someone who I don’t believe spoke English very well was just wandering around after the door had closed. (They weren’t the only ones annoyed.) They did get him down and we pushed back over an hour late.
The pilots did seem to want to get us out of there fast. We moved quickly to the runway and then launched mightily into the sky. A sharp left turn shortly after takeoff had us pointing toward Seattle.
I flipped through the magazine, and that took me about 5 minutes. Then I failed to find anything worth watching on TV, so I mostly stared out the window. That’s a beautiful route with views of Crater Lake, Mt Hood, Mt St Helens, and then the baddest of them all, Mt Rainier. I snapped this shot of the scimitar winglet giving Mt Rainier a kiss on the way down.
The flight itself was fast, but our taxi times were a little slow thanks to having to cross multiple runways. We pulled into the gate, and I was happy to be able to jump off quickly from my perch up front.
Two days later, it was time to head back. I stuck with my plan to fly via Oakland back to Long Beach this time, and it all worked well, especially since it was a direct flight with me not having to get off in Oakland. I got to the airport about an hour before departure and the security lines were really long. Fortunately the Pre Check line moved quickly, so I had nothing to worry about. Once at the gate, I waited a bit until it was time to board.
August 5, 2016
Southwest 1024 Lv Seattle 945a Arr Oakland 1150a
Seattle (SEA): Gate B10, Runway 34R, Depart 3m Early
Oakland (OAK): Gate 22, Runway 30, Arrive 8m Early
N404WN, Boeing 737-7H4, Canyon Blue Colors, ~95% Full
Seat 11F, Coach
Flight Time 1h42m
Once I got on, I found a window and parked it. I had to snap this shot from our taxi out, because it’s just so rare to see the old girl these days.
We took off to the north, looped around and pointed south. I remember very little from this flight, so it must have been perfectly fine. We circled around to land from the south and then we parked. Nearly everyone got off. Once the flight attendants had done their count, I moved up to row 2 and made sure to sit on the left side so I could have a good view on the way down to Long Beach.
August 5, 2016
Southwest 1024 Lv Oakland 1220p Arr Long Beach 145p
Oakland (OAK): Gate 22, Runway 30, Depart 1m Late
Long Beach (LGB): Gate 1, Runway 30, Arrive 9m Early
N404WN, Boeing 737-7H4, Canyon Blue Colors, ~99% Full
Seat 2A, Coach
Flight Time 1h2m
Once everyone else boarded, we took off and started heading back south. Had I been on the right, I would have had a spectacular view of most of San Francisco. Instead being on the left, I settled for this view of the former Candlestick Park. It’s gone.
We skirted along the coast all the way down and landed nice and early. I hopped off and headed home, knowing I’d be back for my insane day of flying just three days later.
That seems like an encouraging load on the OAK-LGB sector. I wonder how the temporary LAS service will do.
Cranky, I note that there was no mention of any trademark clever announcements by the Flight Crew on your return flight. If there were none, then as a SWA retiree, I am truly disappointed. Come on you “Champions of the Cabin”, keep knocking them over with your signature good nature and humor! Thanks Brett for again telling it like it is.
“All Day Ray”
rayuribe – I don’t remember any. I find it to be hit or miss, probably about half the time I get a crew with a sense of humor.
As WN has grown up and a bit more corporate it is to be expected. However not everybody is on a flight for a good time. Don’t get me wrong, I love WN and tend to check them first. One time I was heading to a memorial service and was obviously quite devastated. The cabin crew took their schtick to 110%. I wanted to scream not everybody is in a good mood! Just be friendly and convivial. I don’t want to be a judge of the Gong Show on every flight.
How funny to see an old handwritten ticket, I almost forgot what those looked like.
How do I reply with a horrible travel experience on Frontier.?
Chuck – If you’re looking to report a problem to Frontier, then you can go here:
Otherwise, this isn’t a site meant for lodging complaints against airlines. If you’re looking for assistance in trying to get resolution to an issue, then you can contact us at Cranky Concierge (crankyconcierge.com) and let us know the issue. We can let you know if we are able to help.
With all the upgrades and whatnot being done to T1 @ LAX, I see it still has the same old seats.
You lament about sitting on the left-hand side for the flight between OAK and LGB because the view of San Francisco was to the right. But what about the flight from SEA to OAK where you were sitting on the right-hand side?
The flight path to OAK from airports further north takes you over San Pablo Bay then makes a slight left-hand jog to the Berkeley and Oakland Hills and finally loops back to the right to approach runway 30. You should have been treated to great views of Marin, the Richmond-San Rafael Bridge, Alcatraz, the Golden Gate Bridge, San Francisco, Treasure Island, the Bay Bridge and downtown Oakland.
Sean – Well there was a low marine layer coming in that morning. You can see the clouds had started to disperse once we took off again but there wasn’t much of a view coming in.
Wonderful trip report, as always.
A paper ticket, no less! Brilliant! Did they give you a printed OAG pocket guide, too? (A printed newspaper and a printed OAG! Heaven!)
A gate 13? Do WN planes have a Row 13, too?
jaybru – Yeah, I think Southwest has a row 13. Most airlines do, as far as I know. I think United is the exception. Anyone else?
The DL Express CRJ-200’s operated by Express Jet: http://www.delta.com/content/www/en_US/traveling-with-us/airports-and-aircraft/Aircraft/canadair-regional-jet-100-200-ej.html
(Seriously, DL should just slap EV and tell them to get in line. Thats the only difference between EV and the other carriers.)
August 3, 2016 was a Wednesday..
“It looked a lot like what you might find at a bar in a retirement community at 3pm on a Wednesday.”
“Los Angeles 1250p Arr Sacramento 205p”
I see what you did there…
“…this shot of the scimitar winglet giving Mt Rainier a kiss” — Brett aviation poetry, and I love it! And please, never stop taking and posting every shot you can of “the old girl,” who will always be a beauty to me. I can’t make out the markings on this one; whose is she?
Leslie – I wish I could remember! I didn’t catch the registration.
The 747? It’s wearing Delta colors.
adf55 – I am not sure how I completely misread that. I thought Leslie was asking for the registration, not the airline. Looks like I picked the wrong week to stop sniffing glue. Yes, it was Delta.
I actaully dibt care fir southwest. They are a “meh”aurkune now. Jetblue us my go to airline, dud you see their new ibtetiors? Bret, you need to cover jetblue mint! Its the only wsyt fly! Even delta, aa, and united are uppibg their on board expieince because of jetblue. Southwest doesnt even have power outkets, I flew them bwi-fl, and the plane was olc, dirty and crammed. It was like a spirit airline’s flight with a smile.
Wow, my auto correct went berzerk!
I actaully don’t care for southwest. They are a “meh”airline now. Jetblue is my go to airline, did you see their new interiors? Bret, you need to cover jetblue mint! Its the only way to fly! Even delta, aa, and united are upping their on board experience because of jetblue. Southwest doesnt even have power outlets, I flew them bwi-fll, and the plane was old, dirty and crammed. It was like a spirit airline’s flight with a smile.
I agree with Jared, I’ve flown Southwest a lot in the past (and I still like Southwest do like) but I recently moved to the Boston area so JetBlue is my primary go to airline now. Flying JetBlue is like driving a Mercedes and southwest is like a 10 year old Hyundai, WN can’t compare to B6’s legroom, snacks, or free wifi. I haven’t flown mint yet but it looks life changing, try it out Brett!
I was on my first 800 on the 4th LAX-MKE and it also had the new seats, but not the new 1L galley. They are much more comfortable than the devolve seats, and the adjustable headrest is nice. Even though the armrest is thinner, I thought it was ok, but the latch to raise the aisle side is difficult to find (it’s actually a button on the underside in the back). The Sky interior also makes the plane very bright and airy, which I think that new 1L galley is going to cut back on. The seat pocket also held a cup without crushing/spilling it.
From the looks of it, your ride to SMF was in Heart cabin livery. Did the lighter bulkhead make a difference in cabin brightness. I always though the evolve interior made the 700’s dark.
I was also on a 700 with the new blue seats and I thought they were better, probably firmer from being so new.
Phllax – From what I could tell, it was the old 737-800 interior. It just had the heart on the bulkhead because they had painted the airplane but I think everything else was old. Maybe I should have paid closer attention.
Your first flight was a 700, and I haven’t seen the heart bulkhead before. Some guy filmed our entire flight to MKE (and was on my return 4 days later too). Here’s a link where you can see the new seats. https://www.youtube.com/watch?v=cYnc7ausNOk
By the way, there’s less than a month left of 500 service. They get wound down at a rate of 1/day beginning September 1.
phllax – Yes, the first flight was a 700 with the new livery so it had the heart bulkhead. The second flight was an 800 and it was also in the new livery with the heart bulkhead, but it had the old seats. I have other photos that didn’t get posted in the trip report that show the magazine pocket down at my knees.
But the whole point of this trip was to go crawl around the new seats up at Boeing, so I’ll have a post on that next week sometime. It also has pics of the new galley configuration and all that.
I knew the 500s were doing soon, but didn’t realize it was THAT soon.