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Recent Articles
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The New Domestic Battleground: First Class Meals
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When you think of things that make for a good flight, how high on the list is a decent meal? You’ll almost never get a free meal in the back of the bus domestically, but…
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Why You So Rarely See Web Fares In the US
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I was talking about mistake fares with someone the other day, and that reminded me of a time when I filed a couple of mistakes myself as a pricing analyst at America West. One, from…
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Cranky on the Web (August 18 – 22)
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In the Trenches: Tracking Our Revenue Sources – Intuit QuickBooks Blog Our system wasn’t set up to track revenue in a way that would really be useful. That’s now fixed.
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Topic of the Week: United and Denver
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This week, United signed a deal with the City of Denver to reduce costs in exchange for extending a commitment to 2035. Is this a good deal for United? What about for Denver?
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A Look at Virgin America’s Dallas Operation, and Wondering if Chicago Will Happen
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Though Virgin America has publicly said that its future growth will be in LA and San Francisco, it’s hard to forget about Dallas. After all, Virgin America won the battle for two gates at Love…
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How Weather Radar Works and How It’s Getting Better
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I don’t like thunderstorms. Oh sure, they’re fine if you’re on the ground, but ever since a particularly nasty encounter with windshear in a severe storm flying into Charlotte back in the early 1990s, flying…
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How We Made Copa $1,445.60 Richer (Tales From the Field)
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I’ve seen several comments on posts in my “Tales From the Field” series asking for stories where it didn’t all work out as well as we would have hoped. Ask and ye shall receive. To…
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Cranky on the Web (August 11 – 15)
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In the Trenches: Evolving With Our Clients – Quickbooks Blog The Intuit Small Business Blog has changed its format, and I’m ramping back up to weekly discussions about Cranky Concierge.
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Topic of the Week: Where Will the Next Successful Start-Up Come From?
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Sticking with yesterday’s theme that the US is a great place to run an airline right now, let’s turn the question to you. What do you think the next US-based successful start-up will look like?…
