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Recent Articles
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How We Made Copa $1,445.60 Richer (Tales From the Field)
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I’ve seen several comments on posts in my “Tales From the Field” series asking for stories where it didn’t all work out as well as we would have hoped. Ask and ye shall receive. To…
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Cranky on the Web (August 11 – 15)
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In the Trenches: Evolving With Our Clients – Quickbooks Blog The Intuit Small Business Blog has changed its format, and I’m ramping back up to weekly discussions about Cranky Concierge.
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Topic of the Week: Where Will the Next Successful Start-Up Come From?
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Sticking with yesterday’s theme that the US is a great place to run an airline right now, let’s turn the question to you. What do you think the next US-based successful start-up will look like?…
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In a Dramatic Turn, The Domestic US is Probably the Best Market for Airlines in the World Right Now
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It wasn’t all that long ago that airlines raced to get their airplanes out of the US as fast as possible. Flights within the US just weren’t earning their keep, and besides, there was a…
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Now That the Alitalia Deal is Done, Etihad Lays Out Its Vision For Its Newest Toy
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I have some bad news. I’m afraid it might be time to shut down the blog after 8 years. At least, that was suggested to me yesterday upon learning that the Alitalia CEO job is…
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Alaska Shows It Can Do Just Fine in Seattle Even With Delta’s Growth
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As Delta has ramped up its operation in Seattle, there’s been plenty of talk about the battle between it and hometown carrier, Alaska Airlines. But while the various tactics used to compete with each other…
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Cranky on the Web (August 4 – 8)
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Mergers that make sense – TravelSkills I was asked when a Virgin America/JetBlue merger would make sense.
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Topic of the Week: The Incredible Shrinking Great Lakes
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Great Lakes has been shrinking a lot. Take a look at the most recent traffic numbers. Number of passengers down 62.2 percent. The benefit, however, is a higher load factor (way up to 55.7 percent)…
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Why Do Airlines Make So Many Annoying Schedule Changes?
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Over the last few years, it seems like airline schedule changes have become much more frequent. Now, on most US-based airlines, it’s extremely rare to book a flight and NOT have a schedule change. Why…
