Recent Articles
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JetBlue Orders New Airplanes, Focuses East
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We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one that caught my…
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Who Cares About the Paris Air Show?
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When you think of air shows, you probably think of a warm summer day, some cool flying demonstrations to show off military might, and a…
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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand
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I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and blame everyone else…
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Cranky on the Web (June 13 – 17)
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Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s press release about…
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Topic of the Week: American Adds Tablets as Inflight Entertainment
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American has decided to ditch its existing portable inflight entertainment system and go with the cooler Samsung Galaxy tablet instead. This may only be in…
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Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans
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Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a lot of insight…
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UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass
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If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on it, what would…
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Why I Wouldn’t Be Surprised to See Virgin America Acquire Frontier
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This may sound crazy, but hear me out. There were two separate pieces of news last week concerning Virgin America and Frontier that got me…
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Cranky on the Web (June 6 – 10)
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Bin space and the airline boarding debacle – CNN Out of the Office This week, it’s time to take a look at boarding and the…
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Topic of the Week: The New Cranky Jackass Award
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This is just way too cool. A reader who asked to be identified as Johosofat had a project in his high school ceramics class to…
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When Statistics Attack: Union Report on Lufthansa Complaint “Spike” is Simply Misleading
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One thing that’s certain is that you can make statistics say pretty much whatever you want to get your point across. That’s exactly what the…
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Southwest’s Long DFW Goodbye and International Plans in Baltimore
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There were a couple of completely unrelated pieces of news from Southwest that came out last week, but I decided to throw them both into…
