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Kansas City Desperately Needs a New Terminal But That Hinges On a Vote Next Week
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There is no shortage of bad airport projects in the US. You know those airports, the ones that throw money into overbuilding palaces. (Exhibit A: the home of the scary bunny) But there are also,…
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American’s New Senior Vice President of Los Angeles Gives The Airline’s Vision for the City
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Back in May, Suzanne Boda was named American’s Senior Vice President of Los Angeles. The creation of this role was a visible symbol that the airline wasn’t about to back down from its dogged pursuit…
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Southwest Takes Me to Crankyfest Tahoe (Trip Report)
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Every Fall, we put together a gathering for Cranky Concierge employees so we can get together, talk shop, and have a little fun. We call it Crankyfest (not to be confused with Dorkfest). Since we…
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3 Links I Love: United’s Management Under Fire, Sun Country’s ULCC Twist, Jet2’s Empty Seats
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This week’s featured link: How Oscar Munoz spooked United Airlines investors – Crain’s Chicago Business If you missed it, United had its earnings call and it did not go well. There appears to be growing…
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At LaGuardia, JetBlue and Alaska Customers Win in the Temporary Terminal Shuffle
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You don’t need me to tell you that New York’s LaGuardia Airport sucks. If you’ve been even remotely near the place, you haven’t had a good experience. While long-term improvement is slowly happening, a band…
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27 Small US Cities Have Air Service on the Chopping Block
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As I scrolled the list of cities that would no longer qualify for Essential Air Service earlier this month, I felt that same helpless frustration that always hits me when the topic of small city…
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Airbus and Bombardier Trump Boeing
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Last week’s announcement that Airbus would bring Bombardier’s C-Series program under its proverbial (and, I suppose, literal) wing was a stunner. When at Boeing’s urging the US Department of Commerce announced a 300 percent countervailing…
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Cranky on the Web: More 747 Love
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One of United’s last 747s comes to Houston once more before retirement – Houston Chronicle It’s like I’m an addict who can’t quit the 747 tributes. But hey, the Houston Chronicle asked me for a…
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3 Links I Love: Delta Checks In, Saying Goodbye to the 747 and the 737-400 Combi
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It’s a trio of airline-produced content this week… This week’s featured link: Delta introduces auto check-in for Fly Delta app users – Delta News Hub Checking in for a flight is a relic of the…
