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American Continues Push to Create a Completely Different (and Increasingly Non-Existent) Sales Team
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Over the last year, American has undertaken a complete reimagining of its sales programs. It slashed half its staff, eliminated discounts for mid-size companies, ended all waivers and favors, and all-but-forced agencies to use new…
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Flydubai Takes on Widebodies as Emirates Stays Above the Fray
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You’ve probably heard of flydubai, but you also probably think of it as a small airline that flies 737s on the routes from Dubai that Emirates can’t with its big widebodies. Get ready for that…
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Mexico City’s New Airport is a Mess, but Tulum’s Will Be a Winner
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I’ve written about the Mexico City’s trainwreck of an airport problem more than once, but I really haven’t dedicated enough space to a good idea coming out of Mexico: the new Tulum International Airport (TQO).…
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Cranky Weekly Review Presented by Oakland International Airport: MileagePlus Changes, Breeze Blows Into 7 New Cities
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United MileagePlus Takes First Step Towards Revenue-Only Model United isn’t ready to go full-SkyMiles yet but is moving in that direction as the carrier announced tweaks to its 2024 Mileage Plus program this week. The…
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Heading to Phoenix for the World Series (Trip Report)
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Game 5 of the NLCS may have been awful, but games 6 and 7 were incredible and the Diamondbacks moved on to the World Series. When the presale for the World Series happened long before…
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Frontier Plans Shift to an Out-and-Back European Operation Model
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Frontier may have revenue problems, as we discussed last week. But here’s the thing about revenue problems… they are a lot less of a problem if your costs keep going down too. While Frontier tackles…
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A New Cranky Talk is Live – NDC Woes
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Listen on Apple, Spotify, direct, or wherever you get your podcasts. Yeah, yeah, it’s been awhile, I know. But we are back, so all of you can get your Dave fix before the holidays. Today…
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Cranky Weekly Review Presented by Oakland International Airport: JetBlue is Feeling Blue, Southwest Looks Toward its White Whale
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JetBlue? More Like JetRed JetBlue Airways released its Q3 earnings – or lack thereof – this week, as the carrier announced a loss of $153 million on $2.4 billion in revenue. It’s never good when…
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Heading to Phoenix for the NLCS (Trip Report)
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It was twenty five years ago when I fell in love with baseball. I had started to show interest during college when I’d sit there studying next to my die-hard Orioles fan of a roommate…