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Cranky on the Web – JetBlue’s Bag Fee
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What you need to know about JetBlue’s new bag fees – USA Today I’ve already written about this extensively here, but I also spoke with USA Today about JetBlue new fare families.
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Topic of the Week: oneworld Priority vs SkyTeam SkyPriority
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Last week, oneworld rolled out its new alliance-wide premium service branding… oneworld Priority. I assumed this was the same as SkyTeam’s longstanding SkyPriority, but there is a subtle difference. SkyPriority is the overwhelming alliance-wide branding…
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JetBlue Introduces Fare Families Where Bags Aren’t Always Free and Change Fees Drop
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It’s been known for more than six months that JetBlue would be rolling out fare families and introducing a bag fee on the lowest fare category. What we didn’t know was when it would finally…
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Suites Class on the Singapore A380 is Something Special (Trip Report)
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This is the final post in my Japan trilogy. Unlike most should-be-trilogies today, I haven’t blown this out into a two-part extravaganza. Oh, and no zombies or werewolves either. If you haven’t seen them, read…
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Is a Labor Slowdown The Reason United’s Operation Has Been Terrible?
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I’ve received several emails and read a handful of articles talking about United’s recent operational problems. If you’ve flown United this month, then you already know how ugly things have become. But what is causing…
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Cranky on the Web – Building a Management Team
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In the Trenches: Building a Management Team – Small Business Center As Cranky Concierge grows further, I have to pull myself out of the day-to-day business more. That’s why I’ve finally started building a management…
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Topic of the Week: Should Delta Be Able to Fly to Dallas Love Field?
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It’s been a heck of a fight between Southwest and Delta in Dallas. Once United gave up its gates to Southwest, Delta (which subleased from United) had nowhere to go. Yet Delta says the feds…
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Norwegian Brings Its 737 to the US… From the Caribbean, Not Europe
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Say the word “Norwegian” in airline industry circles in the US and the first thing that comes to mind is a contentious political battle. Norwegian has been trying to gain approval to fly to the…
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Post Coming at 6a PT/9a ET Today
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I don’t often delay my posts, but Norwegian is announcing something pretty interesting today. Instead of waiting to talk about it on Monday, I’m just delaying the post to 6a PT/9a ET when the embargo…