Northwest Finally Figures it Out

Northwest Finally Figures it Out

It took them a long time, but Northwest finally figured it out. Blaming your employees for your problems does NOT garner customer support.

As you’ve probably heard (especially if you live in the upper Midwest), Northwest has been having tremendous cancellation problems at the end of the past two months …

BA Strike Called Off – Hooray!

BA Strike Called Off – Hooray!

Looks like the BA flight attendants have called off their strike after coming to agreement with management. This means there will be fewer disruptions this week, but there are still some problems.

BA says that if people changed their flights due to the strike, they can call back and have …

Alitalia Strikes Again

Alitalia Strikes Again

alitaliaYou’d think I’d be over this whole “Alitalia sucks” thing by now, but I just can’t get beyond it. It’s been at least a few weeks since Alitalia’s last strike, so you knew that it would be time for another one, especially with the holidays coming up.

According to their …

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