Airlines
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Why United Thinks ULCCs Keep Struggling As Its Own Fortunes Rise
This isn’t the first time we’ve heard United management talk about the death of the ultra low cost carrier (ULCC), but it’s…
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AAdvantage Business Makes Life Miserable for Companies and Travel Agents
American is at it once again. The company has decided to end its Business Extra small business rewards program and replace it…
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Hawaiian Struggles to Maintain Its Operation Thanks to Pratt & Whitney Problems
If you read yesterday’s post, you know that Hawaiian canceled my flight home from Maui last week. But it was more than…
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Hawaiian Takes Me to Maui But Can’t Get Me Home (Trip Report)
Back in 2019, Cranky Concierge had a very good year. We hit our stretch goal, and that meant I would follow through…
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United Fights All Comers for Haneda Slots
The fight over slots at Tokyo’s Haneda Airport is ramping up once again now that at least one daily abandoned slot is…
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Air Canada Tries to Win on Density
Air Canada is waking up, and it wants you onboard… if you’re an American. The airline had been making a concerted effort…
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Alaska Tries to Sway Disgruntled Delta Loyalists
When Delta rolled out its big elite program devaluation this month, I thought that overall the risk of people defecting to other…
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And the Winners of This Year’s APEX/IFSA Awards Are…
It has become something of a time-honored tradition. For probably a decade now — I haven’t been keeping track that closely —…
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Delta’s SkyMiles Changes Make Sense Despite Angering Everyone
This is not a points and miles blog, and I do not personally care one bit about airline status. With that background,…
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The Handcuffs Are Off, Mexican Airlines Can Grow Again
After more than two years of Mexican incompetence, the Federal Aviation Administration (FAA) has finally returned Mexico’s safety rating to Category 1…
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JetBlue’s Full-Court Press to Get the Spirit Deal Done
JetBlue has decided to go on offense instead of just waiting for the Department of Justice’s (DOJ) court case blocking the acquisition…
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Contrails are The Enemy, and There’s a Plan to Stop Them
Other than the wacky conspiracy theory belief that those long streaks of white in the air are actually “chemtrails” where the government…