Airlines
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American Gets Harder and Harder to Work With (Tales From the Field)
You said you wanted to hear more tales from our experiences at Cranky Concierge, so here I am with another round. I’ve…
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Are JSX And SkyWest Charter Legal? The Fight Over Part 380 and Part 135
I’m fairly certain the first rule of gripping headline-writing is to not cite sections of the federal code. But, well, here we…
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American Can Finally Grow to Europe Next Year, But It’s Growing Differently
This year was something of a lost year for American’s long-haul network. Thanks to the decision to retire multiple widebody fleets during…
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Cranky on the Web: An Upgrade for a Bump, How to Avoid More Fees
How to Get Upgraded to First Class: Use Oversold Flights to Your Advantage – Condé Nast TravelerIs it likely that you can…
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Mexicana is Back with a Bad Business Plan
I never thought I’d actually say these words, but… Mexicana is back. The airline is expected to start flying this fall and…
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Trying Alaska’s New Kioskless World
You may not have known it thanks to the regular posting schedule, but I was on vacation with the family last week.…
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A Semi-Breezy Experience from San Bernardino (Trip Report)
It finally happened. Though I flew Avelo almost immediately after the airline launched, I still hadn’t had the chance to fly Breeze…
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Sweet Relief Comes for Hawaiian
Americans have flocked to leisure destinations since the pandemic began, and you’d think that would be great news for Hawaiian Airlines. It’s…
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The US Has Had Enough of Mexico’s Air Cargo Shenanigans, and Allegiant is Paying the Price
This is admittedly a very strange headline. Why would Allegiant — an airline that not only doesn’t fly to México but also…
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Qatar Airways Makes Things Up, Slaps Us with a Penalty (Tales From the Field)
I haven’t written a tale from the field from our adventures at Cranky Concierge for some time, but there hasn’t been a…
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American Walks a Tightrope on Northeast Alliance Messaging, Now Plays Down Its Importance
Remember the Northeast Alliance (NEA) between American and JetBlue? Of course you do. It was going to create a strong third competitor…
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United Starts to Follow American by Pulling Fares From Traditional Third Party Channels
It was probably only a matter of time. After American removed 40 percent of its fares from traditional third-party channels using EDIFACT…