Airlines
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Trying Alaska’s New Kioskless World
You may not have known it thanks to the regular posting schedule, but I was on vacation with the family last week.…
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A Semi-Breezy Experience from San Bernardino (Trip Report)
It finally happened. Though I flew Avelo almost immediately after the airline launched, I still hadn’t had the chance to fly Breeze…
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Sweet Relief Comes for Hawaiian
Americans have flocked to leisure destinations since the pandemic began, and you’d think that would be great news for Hawaiian Airlines. It’s…
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The US Has Had Enough of Mexico’s Air Cargo Shenanigans, and Allegiant is Paying the Price
This is admittedly a very strange headline. Why would Allegiant — an airline that not only doesn’t fly to México but also…
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Qatar Airways Makes Things Up, Slaps Us with a Penalty (Tales From the Field)
I haven’t written a tale from the field from our adventures at Cranky Concierge for some time, but there hasn’t been a…
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American Walks a Tightrope on Northeast Alliance Messaging, Now Plays Down Its Importance
Remember the Northeast Alliance (NEA) between American and JetBlue? Of course you do. It was going to create a strong third competitor…
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United Starts to Follow American by Pulling Fares From Traditional Third Party Channels
It was probably only a matter of time. After American removed 40 percent of its fares from traditional third-party channels using EDIFACT…
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Alaska Rolls Into Burbank From San Francisco Now That Southwest is Gone
When Alaska bought Virgin America, it was all about growing its presence in California, and part of that strategy was growth in…
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United Sees Multiple Banks as a Key To Its Pacific Strategy
Ever since Pan Am announced plans to sell its Pacific routes to United in 1985, United has been the one to beat…
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26 Miles Across the Sea by Helicopter to Catalina (Trip Report)
My daughter wasn’t the only one to get a “Dad Adventure” this summer. My son opted to go visit Catalina Island which…
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Norwegian Buys Widerøe, A Very Different Kind of Airline
As far as mergers go, it’s a seemingly strange one. Low-cost operator Norwegian has announced it will buy Norway’s regional airline, Widerøe.…
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Landline Overcomes Its Biggest Hurdle on American Flights
From an air service perspective, small cities are screwed. To keep them connected to the rest of the network, we need to…