Airlines
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Trying the New West Coast Delta Shuttle (Trip Report)
Earlier this month, Delta launched a west coast Delta Shuttle operation between LA and San Francisco with hourly service and a few…
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The Skies May Be Friendly, but United’s Reservation System is Not (Tales From the Field)
[Update 9/27 @ 1049a: After much research, it turns out the problem lies with US Airways not United. I posted an apology…
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United Introduces a Familiar, Reliable, but Risky Ad Campaign
Throughout history, some of the stickiest advertising jingles and slogans have come from airlines. United apparently likes the nostalgia, because it is…
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Cranky on the Web (September 16 – 20)
In the Trenches: A Big-Company Structure for a Small Business – Intuit Small Business Blog Cranky Concierge isn’t a big business, but…
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Topic of the Week: Does Aer Lingus Need Flat Beds?
Apparently Aer Lingus has decided to introduce flat beds in business class by 2015. I think of Aer Lingus as a hybrid…
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Comparing American’s A319 That Goes Into Service Today to the MD-80 It Replaces (Guest Post)
Today American begins flying its A319s between Dallas/Ft Worth and Charlotte, Cleveland, Memphis, and Wichita. Many more markets are coming soon as…
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Allegiant Strangely Rolls Out a Nationwide Ad Campaign
When you think of Allegiant, what’s the first thing that comes to mind? Ultra low costs? A fee for everything? Nationwide advertising…
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Cranky on the Web (September 2 – 6)
Annoyed by Slow Wi-Fi at 30,000 Feet? Get Ready for Some Speed – Conde Nast Daily Traveler JetBlue has finally passed its…
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Delta and Korean Escalate Their Fight
Delta has made it clear that it wants a bigger piece of the Hollywood crowd’s business. What’s the best way to do…
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American and US Airways Get Their Day in Court With a Side of Turkey and Stuffing
If you’re a fan of justice, then you’ll agree that Friday was a good day. The judge in the Department of Justice…
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Cranky on the Web (August 26-30)
In the Trenches: Incorporating Exercise Into the Workday – Intuit Small Business Blog Finding the best way to get exercise in is…
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Topic of the Week: Argentina Tries to Kill Competition Once Again
Argentina has stepped up its attacks on competition in the country’s airline market once again by deciding to evict LAN from its…