Airlines
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The Fight Over Toronto’s Billy Bishop City Airport Escalates With Air Canada Taking a Stand
If you’re looking for an entertaining airport fight, then you might want to look north toward Canada. Toronto’s Billy Bishop Airport lies…
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If There’s Going to Be Another US Airline Strike, It’ll Probably Be at Allegiant
There’s been a lot of talk about how consolidation will mean the end of the airline strike in the US. After all,…
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Topic of the Week: American Eliminates Customer Relations Phone Number
Sounds like American has decided to eliminate its customer relations phone number. Note, this isn’t reservations. This is just for customer relations,…
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Delta Announces It Will Stop Informing Travelers How Many Miles They’ve Earned
I know today isn’t a normal posting day, but this news was important enough for me to move up the posting schedule…
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Delta Keeps Its Seattle-Haneda Flight But It Can No Longer Squat On It
An interesting decision came out of the Department of Transportation (DOT) last week in regards to the fight over Delta’s Seattle-Haneda flight.…
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Thinking About Mental Illness and the Crash of Germanwings Flight 9525
When an airplane goes down, it usually takes a long time before we know what happened. So it’s shocking on many levels…
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Topic of the Week: What Does Orlando Say About Emirates’ Strategy in the US?
Airlines add new routes all the time and I don’t blink an eye, but every so often something surprising happens. Emirates has…
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The First Big Test: How American and US Airways Prepared to Merge Their Frequent Flier Programs This Weekend
In any airline merger, there are a million different things that have to come together and countless decisions to be made. But…
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Why Does United Change Its Flight Numbers So Often? (Ask Cranky)
It’s time for another Ask Cranky question, and you United frequent fliers will probably be very interested in this one. Hey Cranky,…
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The Argument That US Carriers Should Stop Complaining About Middle East Carriers and Compete on Product Is Garbage
The fight between the US carriers and the Middle East carriers is just starting to ramp up, but people are quickly taking…
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Topic of the Week: Mint Goes to the Caribbean
JetBlue is taking its Mint product beyond just the New York-LA/SF routes. During the peak season, there will be weekly flights to…
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Spirit Explains Its First DOT Report Card, But Do You Agree With The Rationale?
This month, for the first time, Spirit’s operational performance is included in the Department of Transportation Air Travel Consumer Report. The results…